Guararema Parque Hotel

This hotel is highly regarded as an exceptional destination, particularly for families and couples seeking a blend of nature immersion and comprehensive leisure. Its signature feature is the extensive network of well-maintained trails that invite exploration, complemented by a magnificent heated pool that serves as a central point for relaxation. Guests consistently praise the hotel's commitment to cleanliness, the delicious and abundant food, and the consistently attentive and friendly staff. The hotel offers a tranquil environment, making it an ideal fit for those looking to unwind and enjoy a variety of activities. For solo travelers or those on business, the serene setting and diverse amenities provide a relaxing escape after a busy day. To enhance your stay, consider checking the hotel's activity schedule upon arrival, as some facilities or services may vary, and be aware that some trails might require appropriate footwear due to varying conditions.

Facilities & Amenities
The hotel boasts a comprehensive array of facilities designed for diverse interests, ensuring a fulfilling stay for all guests. There are multiple pools, including a large, covered heated pool that is a particular highlight, alongside several outdoor pools. For active guests, the hotel offers various sports courts, such as tennis, futsal, beach tennis, and multi-sport courts, in addition to archery. The property features a well-equipped game room with options like ping pong and billiards, and a dedicated kids' space and playground for younger visitors. Many appreciate the availability of pedal boats on the lake and bicycles for exploring the expansive grounds, though some note these may require better maintenance. While the fishing lake is a popular feature, some guests report a decline in fish variety and occasional lack of staff presence.

Cleanliness & Room Comfort
Guests frequently commend the hotel's high standards of cleanliness and overall organization throughout the property, including common areas and guest rooms. Rooms are generally described as spacious and cozy, equipped with air conditioning and offering comfortable beds that ensure a restful sleep. Many appreciate the good showers and the effectiveness of the blackout shades, which create a dark environment for sleeping. However, some guests have experienced issues with mattress comfort, describing them as too soft or worn, which can lead to discomfort. There are also occasional mentions of thin walls allowing noise from adjacent rooms or corridors, and some bathrooms could benefit from improved ventilation or exhaust systems to prevent lingering odors or dampness.

Dining & Food Quality
The hotel's dining experience consistently receives high praise, with guests highlighting the excellent and delicious food available throughout the day. The full board option is popular, offering abundant and varied selections for breakfast, lunch, afternoon tea, and dinner. Many appreciate the wide variety of dishes, including fresh salads, diverse meats, and particularly the delicious desserts. The breakfast is often described as complete, featuring various breads, fruits, and made-to-order items like tapiocas and omelets. Live music during main meals adds to the pleasant atmosphere, though a few guests found the music volume in the restaurant or by the pool to be occasionally too loud. Some feedback also noted occasional inconsistencies in food seasoning or replenishment of certain items.

Location & Accessibility
The hotel benefits from a good location, often described as being conveniently close to the city center, which many guests find walkable for exploring local attractions and shops. The property offers beautiful views of the surrounding nature and the city from various points, contributing to a tranquil atmosphere. While its immediate vicinity may not feature extensive commerce or tourist attractions, the hotel's setting provides a serene escape. Most guests find the location ideal for exploring the area, with some noting that a vehicle is necessary for reaching certain points of interest further afield. Parking is available on-site, though it is not covered. The hotel also offers accessibility features throughout its premises, including adapted rooms, catering to guests with mobility needs.

Staff & Service
The hotel's staff is a standout feature, consistently receiving high praise for their attentiveness, politeness, and helpfulness. Guests report excellent service from the reception team, waiters, and cleaning staff, who are often described as friendly and efficient. The recreation staff and monitors are particularly commended for their energy, creativity, and ability to engage both children and adults in a wide range of activities, making stays memorable for families. While most interactions are positive, a few guests noted occasional instances of unstaffed areas, such as the fishing lake or pool bar, or minor communication issues regarding specific requests or hotel schedules, such as a lack of information about hotel activities upon check-in.

Additional Information
The hotel is notably pet-friendly, offering a dedicated wing with spacious rooms to accommodate guests traveling with their animals. Guests should be aware that the hotel frequently hosts events, which, while adding to the vibrancy, can sometimes lead to early morning noise in corridors or from external areas. The hotel is undergoing improvements and renovations, which can occasionally impact the availability of certain facilities or create some construction noise, particularly during the low season. Communication about hotel schedules and activities, often available via an app, is sometimes not fully explained at check-in. Additionally, the hotel charges for bottled water, and there are no complimentary water fountains or pitchers available during meals, which some guests found inconvenient.