Anacortes Ship Harbor Inn

The hotel is widely celebrated for its breathtaking views of the water, sound, and ferry terminal, offering a serene and picturesque backdrop for any stay. This signature feature, combined with the peaceful natural setting often graced by deer and rabbits, makes it an ideal retreat. Guests consistently praise the hotel's convenient location, which is perfect for ferry travelers heading to the San Juan Islands, as well as couples seeking a quiet, romantic getaway. Many also appreciate the generally clean and comfortable accommodations. While most experiences are positive, some guests note inconsistencies in room upkeep and staff responsiveness. To ensure the best experience, it is advisable to confirm any specific room requests, such as a particular view, and to clarify pet policies and associated fees in advance, especially for pet owners. Arriving early for breakfast is also recommended to enjoy the full selection of offerings.

Facilities & Amenities
The hotel offers a range of facilities and amenities designed to enhance guest comfort and convenience. Many rooms feature private patios or balconies that provide stunning views, along with well-equipped kitchenettes that include a refrigerator, microwave, and Keurig coffee maker, allowing guests to prepare their own meals. Some accommodations boast luxurious jetted tubs and even fireplaces, adding to the relaxing atmosphere. Guests also have access to laundry facilities on site. While free Wi-Fi is available, some visitors reported inconsistent or spotty connectivity, particularly in the cottages. Additionally, some rooms were noted to have older furniture, and a few guests experienced issues with amenities like non-functional TVs or a lack of basic items such as glasses or silverware. The property also provides ample outdoor seating areas for guests to enjoy the scenic surroundings.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is somewhat mixed, though many found their accommodations to be clean and well-maintained. The beds generally receive positive remarks for being comfortable, with high-quality linens contributing to a restful sleep. However, a notable number of guests reported issues, with some finding mattresses either too stiff or too soft, impacting their sleep quality. Concerns about cleanliness were raised by some, citing instances of hair, scum film in tubs, or dirty surfaces in kitchenettes upon arrival. While many rooms are quiet, noise levels from adjacent rooms or overhead can occasionally be an issue due to thin walls. Some older rooms are described as outdated, with worn furniture and minor maintenance needs such as low shower heads or inconsistent water temperature. The presence of jetted tubs in some rooms is appreciated, though a few guests found them to be unclean.

Dining & Food Quality
The hotel provides a continental breakfast that receives varied feedback from guests. Most appreciate the convenience of having breakfast on-site, with common offerings including waffles, bagels, cereal, yogurt, hard-boiled eggs, and various beverages like coffee, milk, and juice. Some guests found the breakfast variety to be adequate and a good start to the day, often noting the use of real dishes and silverware. However, a significant number of reviews indicate that the food quality and selection are often minimal or disappointing, with items running out quickly, especially later in the morning. Some found the coffee to be of poor quality, and a lack of gluten-free options was noted. Overall, while it serves as a basic convenience, the breakfast is generally not considered a highlight of the stay, with many guests opting to seek more substantial options elsewhere.

Location & Accessibility
The hotel's central location is consistently highlighted as one of its strongest assets, particularly for those utilizing the ferry terminal. It is exceptionally close, often within a five-minute drive or a short walk, making it an ideal staging point for trips to the San Juan Islands, including Friday Harbor and Orcas Island. Guests appreciate the ease of access to the ferry, which simplifies island-hopping adventures. The property also offers beautiful views of the water and is conveniently located near Washington Park, providing opportunities for scenic walks. While the hotel is a short drive from downtown Anacortes, where various dining and shopping options are available, some guests noted that walking to town is not practical due to distance and lack of sidewalks. Parking is readily available on-site, adding to the convenience for those traveling by car.

Staff & Service
Feedback regarding staff and service is notably mixed, with many guests praising the team for their friendliness, helpfulness, and attentive service. Positive experiences often highlight a quick check-in process and staff willingness to accommodate requests, such as providing extra towels or addressing internet issues. Some guests reported exceptional service, including staff going "the extra mile" to assist with lost items. However, a considerable number of reviews describe instances of unresponsiveness, particularly during late-night check-ins or when attempting to reach the front desk by phone. Several guests encountered rude or unaccommodating interactions, especially concerning pet fees or reservation changes. There were also reports of staff being perceived as apathetic or blaming third-party booking sites for issues, leading to frustration and a sense of poor customer service.

Additional Information
The hotel features a notably pet-friendly policy, with dedicated cottages available for guests traveling with animals, a feature highly appreciated by many pet owners. However, there is significant and recurring confusion surrounding the pet fees, with guests reporting varying charges and unexpected costs upon arrival, leading to frustration and disputes. The property itself is described as an older, charming collection of motel-style buildings and cabins, set on a hillside with well-maintained, park-like grounds. Guests often enjoy spotting wildlife, such as deer and rabbits, roaming freely on the property. Some rooms include unique features like kitchenettes and jetted tubs, enhancing the stay for those seeking self-catering options or relaxation. It is important to note that daily housekeeping is not standard, and guests may need to request fresh towels or garbage emptying.