Gulf Hills Hotel & Resort

The hotel's recent, extensive renovations have transformed it into a charming and peaceful retreat, blending its rich history with modern comforts. Many guests highlight the unique retro aesthetic and the tranquil setting, often describing it as a hidden gem tucked away from the hustle and bustle. The consistently praised friendly staff and comfortable rooms further enhance the guest experience. This destination is ideal for couples seeking a quiet getaway, families looking for a relaxing vacation with pool access, and golfers appreciating the adjacent course. It also appeals to road trippers seeking a comfortable and unique stop. Guests should be aware that while renovations are largely complete, some minor construction or private events may occasionally impact amenity access, so it is advisable to check ahead. For those with mobility concerns, requesting a first-floor room is recommended due to the absence of an elevator.

Facilities & Amenities
The hotel offers a range of appealing facilities and amenities, with the pool area being a consistent highlight, described as spacious, clean, and a fun, relaxing spot with ample seating and music. The Sunset Lounge and cocktail bar are also highly praised for their great drinks, inviting atmosphere, and beautiful views overlooking the bay and pool, though some guests noted these areas can occasionally be closed for private events. The lobby and common areas are considered adorable and beautifully decorated, offering various gathering spots. While most guests appreciate the free parking conveniently located outside the rooms, some found it limited or muddy during busy periods. It is important to note the absence of an elevator, which posed a challenge for some older guests or those with heavy luggage. Some guests also noted limited electrical outlets in rooms and the occasional absence of an iron or hairdryer.

Cleanliness & Room Comfort
Most guests find the rooms to be exceptionally clean and well-maintained, often highlighting the recent renovations that have brought a modern and stylish decor. The beds are consistently praised for their comfort, with many describing them as supportive and ensuring a restful night's sleep, though a few found them too firm. Rooms are generally noted as spacious, with modern bathrooms and thoughtful touches like quality bath products and complimentary water. However, some guests experienced issues with noisy air conditioning units and noted that thin walls could lead to hearing neighbors or outdoor sounds. While the barn door on the bathroom is aesthetically pleasing, some found it lacked sufficient privacy. A few guests also mentioned limited hanging space for clothes and occasional issues with lighting being too dim.

Dining & Food Quality
The hotel offers several options for dining and drinks, with the Sunset Lounge and Capone's (located across the street) frequently praised for their cocktails and inviting atmosphere. Guests enjoy the convenience of having a bar on-site with a good selection of drinks and a pleasant setting, often overlooking the pool or bay. While there is a restaurant across the street, and plans for one on-site, many guests noted the absence of a complimentary breakfast service, with only a small offering of grab-and-go snacks and coffee available in the lobby. Some guests expressed a desire for more substantial food options directly at the hotel, especially given its somewhat secluded location.

Location & Accessibility
The hotel boasts a unique and appealing location, described as a hidden gem tucked away in a quiet, residential area with a golf course and views of the bayou. This provides a peaceful and secluded atmosphere, ideal for relaxation. Despite its tranquil setting, the hotel is conveniently located just minutes away from Downtown Ocean Springs, offering easy access to its charming shops, restaurants, and attractions. It is also a short drive to Biloxi area attractions, providing a balance between a quiet retreat and proximity to local entertainment. Guests appreciate the ability to enjoy walks around the grounds and along the bay, enhancing the overall experience of its picturesque setting.

Staff & Service
The staff and service at the hotel consistently receive high praise from guests, with many describing the team as friendly, helpful, and exceptionally accommodating. Guests frequently highlight the warm reception and the staff's willingness to go above and beyond to ensure a pleasant stay. The check-in process is generally reported as easy and efficient, contributing to a smooth arrival experience. Housekeeping is often commended for its efficiency and attention to detail, keeping rooms clean and refreshed, though a few guests noted inconsistencies in daily service or restocking. The hotel also utilizes text messages for communication, which many guests find welcoming and informative. Overall, the dedication of the staff to providing excellent service is a recurring theme, making guests feel valued and well-cared for.

Additional Information
The hotel has a notable pet-friendly policy, welcoming furry companions for a fee, though some guests noted challenges with finding suitable outdoor areas for pets. A significant aspect of the guest experience is the hotel's frequent hosting of private events and parties, which, while adding to the hotel's vibrant atmosphere, can sometimes lead to temporary closures of the bar or pool area and occasional noise from music, impacting the tranquility for other guests. The hotel also offers unique room configurations, including options with bunk beds that are particularly appreciated by families traveling with children. Guests should be aware that room service is not available, and the hotel's cancellation policy is described by some as stringent.