Hacienda Buenaventura Hotel & Mexican Charm (Puerto Vallarta, Mexico)

Hacienda Buenaventura Hotel & Mexican Charm (Puerto Vallarta, Mexico)

About Hacienda Buenaventura Hotel & Mexican Charm

Get away from it all at the Hacienda Buenaventura Spa & Beach Club, featuring an adult and children's outdoor pool, beach kayaks and toys, and a full service spa. In the heart of the Puerto Vallarta hotel zone, this hotel is ten minutes from the airport. Colonial decor can be found throughout guest rooms, with modern conveniences like air-conditioning, satellite TV, and direct dial telephones. Soak up the sun on the balcony or terrace. A kid's club and babysitting service are available to parents needing a break. A boutique and 24-hour front desk with safety deposit boxes, as well as a tour booking agency are on-site. Enjoy free Wi-Fi and an outdoor jacuzzi. Guests can choose from European or all-inclusive meal plans at the three restaurants, two bars and beach club. The Puerto Vallarta Convention Center and downtown Puerto Vallarta are a ten minute drive from the Hacienda Buenaventura Spa & Beach Club.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


Blvd. Francisco Medina Ascencio Zona Hotelera Norte, 48310, Puerto Vallarta, Mexico

Rating overview

  • Location
    Very good  8.1 / 10
  • Rooms
    Good  7.5 / 10
  • Service
    Very good  8.1 / 10

Positive Reviews


Local flavor.

Guests enjoyed a truly Mexican atmosphere at this hotel. Decorated like a Mexican hacienda, you will find rooms to not only be quiet and clean, but full of charm and character, with traditional bedspreads, curtains, furniture and art work.


Friendly staff.

While some guests found it hard to communicate with the mainly Spanish speaking staff, most found warm smiles and a helpful attitude across the board, from bartenders to management. Guests found Mexican hospitality was at its best when they tried to use a bit of Spanish at restaurants and bars.


Ocean view means ocean view.

A few guests pointed out that it seemed rooms advertised as having a view of the ocean, did indeed take in the blue waters of the Bay of Banderas. No partial, palm tree-obstructed views here.

Negative Reviews


Food not up to some standards.

Some guests were unhappy with the food at Hacienda Buenaventura Spa & Beach Club. While many could find what they needed to satisfy their appetite, others were unimpressed with a selection of cuisine that wasn't regularly rotated, and that catered more to the Mexican clientele than to international palates. Vegetarians and meat lovers expressed concern with the lack of options available to them.


Entertainment could be better.

If you are looking for a never-ending schedule of poolside aerobics, tequila tasting, and salsa dancing lessons, this might not be the resort for you. This smaller hotel provides nightly weekend entertainment, leaving guests to amuse themselves during the day and on week nights.


A few things to keep in mind.

Many guests were satisfied with their experience at this hotel. Those that weren't, often cited several minor complaints that, when accumulated, turned into a larger grievance. Among the list of reasons why some guests wouldn't be return customers, were very spotty Wi-Fi, no elevator, and air-conditioning that was sometimes no match for the Mexican weather.

All amenities

Hotel facilities
  1. Entrance Hall/lobby
  2. Bell service
  3. Hotel bar
  4. Outdoor swimming pool
Wellness / Spa
  1. Massage
Room facilities
  1. Balcony (upon inquiry)
  2. Bathtub (upon inquiry)
  3. Shower
  4. Openable windows
Sports facilities
  1. Volleyball
  2. Fitness
For children
  1. Kids' club
Suitable for
  1. LGBT friendly
Food and beverage
  1. All inclusive (upon inquiry)
  1. Accessible hotel
  2. Accessible bathroom

Arrival / Departure

  1. Check in: 11:00
  2. Check out: 15:00


Blvd. Francisco Medina Ascencio Zona Hotelera Norte , 48310 , Puerto Vallarta , Mexico
Telephone: +52 3222266667 | Fax: +52 3222266672 | 

Cleanliness policies

  • New safety protocols
  • Response protocol

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