Harlow Hotel

The hotel is celebrated for its historic building, which has been lovingly restored with an artistic flair and features impressive high ceilings, creating a unique and memorable atmosphere. Guests consistently highlight the hotel's exceptional cleanliness, comfortable rooms, and the exceptionally friendly staff. Its central location makes it an ideal choice for sightseers and solo travelers seeking convenience and a sense of security, while couples and business travelers also appreciate the boutique charm and accessibility. To enhance your stay, guests recommend taking advantage of the hotel's attached cafe for coffee and snacks, and being mindful of the street parking situation, utilizing the city's parking app if needed.

Facilities & Amenities
The hotel offers a range of convenient facilities that enhance the guest experience. A popular feature is the attached cafe and bar, which operates 24 hours a day, providing guests with easy access to coffee, lattes, snacks, and cocktails. This space also serves as a comfortable and spacious lounge area where guests can relax, socialize, or work. Many reviews praise the well-equipped fitness center, noting its modern and new equipment, suitable even for physical therapy needs. The hotel also provides reliable Wi-Fi throughout the property, ensuring guests can stay connected. An elevator is available, making it easy to transport luggage and access all floors. While some guests noted the absence of in-room amenities like a mini-fridge or coffee maker, the accessible cafe largely mitigates this.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its outstanding cleanliness, describing rooms as spotless and immaculate. The comfortable beds and high-quality linens are frequently praised, ensuring a restful night's sleep, with some guests likening the beds to sleeping on a cloud. Rooms are generally described as well-maintained, modern, and spacious, often featuring impressive high ceilings and large windows that allow for ample natural light. The spacious bathrooms are a highlight, equipped with excellent showers that provide strong water pressure and abundant hot water. Thoughtful touches like a towel warmer, robes, and slippers add to the comfort. While most guests found the rooms quiet, some occasionally noted minor street noise or hallway noise, though this did not significantly detract from their overall comfort.

Dining & Food Quality
The hotel's attached cafe and bar receive positive feedback for their offerings and convenience. Guests appreciate the availability of coffee and lattes throughout the day and night, with many enjoying the quality of the beverages. The cafe also serves a selection of snacks and light meals, including popular items like breakfast biscuits and a delicious Farmer's Scramble. The bar provides a variety of cocktails and other drinks, with some guests enjoying complimentary welcome beverages upon arrival. While the hotel does not offer a traditional full breakfast, the 24-hour cafe provides a convenient and satisfying option for quick bites and refreshments, contributing positively to the overall guest experience.

Location & Accessibility
The hotel boasts a highly convenient central location, particularly for those arriving by train, as it is just a short walk from Union Station. This proximity also provides easy access to public transportation for exploring the wider city. Guests appreciate being within easy walking distance of the Pearl District, known for its numerous restaurants, shops, and art galleries, as well as other downtown attractions like Powell's Books. While the immediate surrounding area is noted by many guests for its visible homeless population, most reviewers felt safe and secure within and around the hotel, especially due to the hotel's own security measures. Street parking is the primary option, often metered and requiring payment via a city app, which some guests found challenging at times, as the hotel does not have its own dedicated parking lot or garage.

Staff & Service
The hotel's staff consistently receives glowing reviews for their exceptional friendliness, helpfulness, and attentiveness. Guests frequently commend their welcoming demeanor, professional approach, and willingness to go above and beyond to assist with requests, provide local recommendations, and ensure a pleasant stay. The check-in process is generally described as quick and efficient. Staff are noted for their responsiveness, whether it's assisting with luggage storage before or after check-out, or addressing specific needs during the stay. While some isolated comments mentioned occasional understaffing or minor issues with housekeeping not being daily unless requested, the overwhelming sentiment is that the staff's dedication to excellent service significantly enhances the guest experience.

Additional Information
Guests should be aware that while the hotel is beautifully renovated, rooms typically do not include certain in-room amenities such as a coffee maker, mini-fridge, or microwave, though staff are often willing to assist with heating items. The hotel prioritizes guest safety with robust security measures, including locked main doors that require keycard access for entry. Housekeeping services are not always daily and may need to be requested, which is a point some guests noted. The hotel also features art exhibits from a nearby art school, with pieces available for purchase, adding a unique cultural touch. Guests should also be mindful of the deposit policy upon check-in, which some found higher than anticipated, and are advised to clarify any charges directly with the hotel to avoid post-stay issues.