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    Heartland Hotel Queenstown (Queenstown, New Zealand)

    Heartland Hotel Queenstown (Queenstown, New Zealand)

    About Heartland Hotel Queenstown

    Offering stunning views of the surrounding countryside, Heartland Hotel Queenstown is a Swiss-style property that features free Wi-Fi and hosts Amaia Luxury Spa. All rooms offer views and features solid wood furnishings. Guests can enjoy cable TV and tea or coffee in their room while further amenities include ironing facilities, fridge, and heating. There are complimentary toiletries in the private bathroom. Guests will find a wide range of amenities at this hotel such as ski storage, guest laundry, tourist information and booking service, and a 24-hour front desk. Limited free parking is available on-site. The Hillside Brasserie is open daily for both lunch and dinner while the lobby bar is open each evening until late serving a variety of drinks and light snacks. Heartland Hotel Queenstown is an eight-minute walk from the beach and thirteen minutes from Skyline Queenstown. TSS Earnshaw and Real Journeys Queenstown are a seven-minute walk from the hotel.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool(Unavailable)
    • Spa(Unavailable)
    • Parking
    • Pets (Unavailable)
    • A/C(Unavailable)
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    8.0
    trivago Rating Index based on 8984  reviews from:
    • Hotels.com(8.2/10)
    • LocationExcellent  (8.7 / 10)
    • RoomsGood  (7.9 / 10)
    • ServiceVery good  (8.3 / 10)
    • CleanlinessVery good  (8.4 / 10)
    • Value for moneyGood  (7.7 / 10)

    Positive Reviews

    positive:

    Excellent location

    You are within easy walking distance of the many local attractions in Queenstown at this hotel. It's great that you can park up your car and walk everywhere especially when going out in the evening for a drink or a bite to eat in one of the many local bars and restaurants.

    positive:

    Views from all the rooms

    Even if your room is on the ground floor the location of the hotel means that you will still have a nice view. The way the rooms are set up, you get a lot of natural light coming in throughout the day which many guests are impressed by.

    positive:

    Extremely helpful staff

    The super people at this hotel are well known for being very nice to their guests. There's a lot of stuff to see and do around Queenstown, and the staff are more than happy to help you plan your outings or recommend things to do.


    Negative Reviews

    negative:

    Housekeeping issues

    Guests have found that the maid service in this hotel is a little lacking. The rooms are acceptable but could be cleaned better. Other issues included towels that weren't changed and requests for extra items that weren't fulfilled.

    negative:

    Older style rooms

    The rooms are quite dated at this hotel, so it's just as well that there's so much to do in the area. Guests found the carpets and the beds to be old and worn, and they reckon that the entire place needs a bit of an update.


    All amenities

    Property amenities
    1. Entrance hall/lobby
    2. Elevator
    3. Gym
    4. Parking
    5. Bell service
    6. Hotel bar
    7. Non-smoking rooms
    8. Restaurant
    9. 24-hour reception
    10. Laundry service
    11. WiFi in public areas
    12. Room service
    13. 24-hour room service
    14. Free WiFi in public areas
    15. Free WiFi
    16. Breakfast
    17. Safe distance
    18. Response protocol
    19. Online check in/check out
    20. New safety protocols
    21. Cashless payment
    Wellness / Spa
    1. Sauna
    2. Hot tub
    Room amenities
    1. Shower
    2. Openable windows
    3. Television
    4. Hairdryer
    5. Electric kettle
    6. Satellite TV
    7. Telephone
    8. Safe
    9. Cable TV
    10. WiFi
    11. Free WiFi (rooms)
    12. Flatscreen TV
    Sports facilities
    1. Skiing
    Accessibility
    1. Accessible parking

    Arrival / Departure

    1. Check in: 14:00
    2. Check out: 10:00

    Contact

    27 Stanley Street,  9300,  Queenstown,  New Zealand
    Telephone: +64 33571919 | 

    Frequently Asked Questions about Heartland Hotel Queenstown

    • Is there a pool area at Heartland Hotel Queenstown?

      No, Heartland Hotel Queenstown doesn’t offer pool areas.

    • Are pets allowed at Heartland Hotel Queenstown?

      No, Heartland Hotel Queenstown doesn’t allow pets.

    • Is parking available at Heartland Hotel Queenstown?

      Yes, Heartland Hotel Queenstown provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Heartland Hotel Queenstown?

      Check-in at Heartland Hotel Queenstown is available from: . Check-out time is by .

    • Where is Heartland Hotel Queenstown located?

      Heartland Hotel Queenstown is located in 27 Stanley Street, 9300, Queenstown, New Zealand.