Higgins Hotel, Official Hotel of The National WWII Museum, Curio Collection by Hilton

This hotel offers a truly unique experience, distinguished by its Art Deco design and strong thematic ties to the World War II era, making it a memorable destination. Its signature feature is its direct adjacency to a major historical museum, which appeals greatly to history buffs and sightseers seeking immersive experiences. Guests consistently commend the hotel's exceptional cleanliness, the comfortable accommodations, and the generally friendly and attentive staff. The hotel is well-suited for couples looking for a refined getaway and families interested in educational travel, though some amenities might not cater directly to young children. To maximize your stay, consider exploring the various on-site dining options and be aware of the parking costs, which are frequently mentioned in reviews.

Facilities & Amenities
The hotel provides a range of facilities designed for guest comfort and convenience. A well-equipped gym or fitness center is available, offering ample space for workouts. For those attending events, the hotel features dedicated conference space and catering services, which are highly praised. Guests appreciate the presence of a rooftop bar that offers impressive city views, though some note it can be small or closed for private events. While there is no swimming pool, the hotel does offer free Wi-Fi to keep guests connected. Additionally, a Provisions store and coffee/snack shop on-site provide easy access to refreshments and quick bites. Some guests experienced issues with elevators being slow or occasionally out of service, and a few mentioned the absence of ice machines on certain floors.

Cleanliness & Room Comfort
Guests consistently praise the hotel's spotless rooms and overall cleanliness, describing them as well-maintained and inviting. The comfortable beds and high-quality linens are frequently highlighted, ensuring a restful night's sleep. Many rooms are noted for their quiet atmosphere, providing a peaceful retreat from city noise, though some isolated reports mentioned issues with noisy air conditioning units or rattling patio doors. The spacious bathrooms often feature large walk-in showers and sometimes separate tubs, with ample counter space. While some rooms include thoughtful amenities like robes and slippers, and complimentary water bottles are provided, some guests found the water bottle policy restrictive. There were mixed reviews regarding housekeeping consistency, with some reporting excellent service and others noting missed cleanings or incomplete restocking of supplies.

Dining & Food Quality
The hotel offers several dining options that receive positive feedback. Rosie's On the Roof is a popular choice for its ambiance, city views, and good food, including highly recommended crab beignets and smash burgers. Cafe Normandie is frequently praised for its delicious and plentiful breakfast options, with guests enjoying items like beignets, crawfish omelets, and redfish. The coffee/snack shop is convenient for quick bites and quality coffee. While most guests found the food quality to be excellent across the board, some noted that prices at the bars and restaurants could be on the higher side. Service in the dining areas generally receives high marks for attentiveness, though a few isolated comments mentioned slow service or inconsistent experiences at the lobby bar, Kilroy's.

Location & Accessibility
The hotel boasts an excellent and highly convenient central location, particularly for visitors to the National WWII Museum, which is directly across the street. This proximity allows for easy access to the museum, often described as a seamless extension of the hotel experience. The hotel is situated far enough from the bustling French Quarter to offer a quiet and safe area, yet it remains within walking distance or a short ride to popular attractions, including the Garden District and Canal Street. Public transportation options, such as the hop-on hop-off bus and streetcar stops, are conveniently located nearby. Parking is available in an adjacent parking garage, which is generally considered secure and easy to access, though guests frequently mention its high cost.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentive service. Many guests highlight the positive interactions with the concierge, who provides valuable local recommendations and assistance. The check-in and check-out processes are generally described as quick and efficient. While the majority of reviews commend the staff's professionalism and willingness to go above and beyond, a few guests reported isolated instances of less welcoming front desk interactions or inconsistent service from some bar staff. Overall, the staff's dedication to providing a positive guest experience is a recurring theme, contributing significantly to the hotel's appeal.

Additional Information
Guests should be aware of certain hotel policies and features that impact their stay. The hotel maintains a distinctive and often praised hotel scent in its lobby and common areas, which some find pleasant but others with sensitivities might find strong. There were some reports of issues with accessible rooms, including drainage problems in showers, excessive furniture, and high placement of amenities. While the hotel emphasizes security with key card access for elevators, some guests raised concerns about the effectiveness of these measures and the importance of utilizing in-room safes. The hotel's parking fees are a significant additional cost, and guests are advised to clarify the policy upon booking. Some guests also noted that the hotel's policy on complimentary water bottles is limited per stay, regardless of loyalty program status.