Hilton Hotel Convention Center, Shreveport, USA - www.trivago.com

Hilton Hotel Convention Center (Shreveport, USA)

Hilton Hotel Convention Center (Shreveport, USA)

About Hilton Hotel Convention Center

Located in the heart of Shreveport, the Hilton Hotel Convention Center is close to local casinos, within easy access of the Shreveport Convention Center. Stylish and comfortable rooms feature air-conditioning, Hilton Serenity bed collection, work desk, coffee maker, flat screen TV with on-demand entertainment and refrigerator. Wi-Fi is free Relax and unwind with a swim in the pool on the rooftop or catch up with emails in the on-site 24-Hour business centre. With three on-site restaurants guests are spoilt for choice, the Coffee Talk Cafe serve your favorite Starbucks coffee, Market 104 serves breakfast, lunch and dinner and the On the Rocks Lobby bar, complete with big game screens, serves light snacks and drinks. The Hilton Hotel Convention Center offers a complimentary shuttle to the Shreveport Regional Airport and to the Shreveport Downtown Municipal Airport. Before heading to the airport be sure to check out the Red River riverboat casinos which are just two blocks from the hotel.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

104 Market Street, 71101, Shreveport, USA

Rating overview

8.3
trivago Rating Index based on 1680  reviews from:
  • Location
    Excellent  8.7 / 10
  • Rooms
    Very good  8.3 / 10
  • Service
    Excellent  8.5 / 10

Positive Reviews

positive:

Excellent Shuttle

A number of guests staying at the hotel used the convenient and free shuttle to nearby shops and restaurants. Not only did they praise the excellent shuttle drivers who were friendly and personable, they mentioned that they were on-time and quick!

positive:

Good Event Venue

A number of guests to the hotel were visiting due to a particular event, wedding, reunion or conference being hosted at the hotel, these reviews all had the same thing in common; that their event went off without a hitch and that it was expertly run by professional and friendly hotel staff.

positive:

Excellent Customer Service

The service at the hotel rated highly among a number of reviewers who consistently mentioned how friendly and helpful the staff at the hotel were. It seems staff members will go above and beyond their duties to ensure that guests are comfortable and have a pleasant stay.


Negative Reviews

negative:

Uncomfortable beds

Some guests did not get a good nights sleep at the hotel due to what they describe in their reviews as very old and uncomfortable beds. Some guests felt that the beds were a little worn and had lost their support.

negative:

Needs Upgrading

Some guest reviewers felt that the hotel could use an immediate upgrade to its rooms and facilities. Guest commented that the furniture, soft furnishings and bathrooms needed attention because tiles were chipped and paint was peeling off the walls.

negative:

Check-in Problems

Some guests has some problems on check-in and wrote about these in their reviews. Common problems encountered included reservation requests not being honoured, group discounts not being applied and rooms not being ready on check-in due to slow turnover by housekeeping staff.


All amenities

Hotel facilities
  1. Business centre
  2. Café
  3. Entrance Hall/lobby
  4. Express check-in
Accessibility
  1. Wheelchair accessible
  2. Accessible parking
Room facilities
  1. Television
  2. Central heating
  3. Electric kettle
  4. Air conditioning
Sports facilities
  1. Fitness
Theme / Type
  1. Convention hotel

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 11:00

Contact

104 Market Street , 71101 , Shreveport , USA
Telephone: +1(318)6980900 | Fax: +1(318)6980515

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Hand sanitizer provided

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