Hiroshima Intelligent Hotel Annex

The hotel is frequently praised for its classical, antique decor and its appealing riverfront location, which together create a unique and charming atmosphere. Guests consistently highlight the exceptional service provided by the staff, the overall cleanliness of the premises, and the excellent value for money offered. Its central position makes it an ideal choice for sightseers exploring the city's attractions, business travelers seeking convenience, solo travelers looking for a comfortable base, couples desiring a romantic setting, and families needing accessible accommodations. To enhance your stay, consider requesting a room with a river view for a more pleasant experience, and be prepared for the hotel's older, yet well-maintained, aesthetic which contributes to its distinctive character.

Facilities & Amenities
The hotel provides several convenient facilities and amenities for guests. A free coffee machine is available in the lobby, offering a welcome refreshment. However, feedback on Wi-Fi connectivity is mixed, with many guests reporting it to be unstable, slow, or difficult to connect to, while some found it acceptable. The laundry facilities are a point of concern, as there is only one washer and dryer for the entire building, leading to frequent unavailability and inconvenience. Guests also note the absence of complimentary bottled water, though vending machines and ice machines are present on various floors. The air conditioning receives varied comments, with some finding it effective but others reporting it to be old, noisy, or difficult to control. Rooms are equipped with humidifiers and air purifiers, and some include a trouser press. The lobby features a cozy lounge area. Some guests expressed dissatisfaction with the non-disposable slippers provided, preferring single-use options.

Cleanliness & Room Comfort
Guests generally commend the hotel for its clean rooms and well-maintained environment. The bathrooms are frequently described as spacious and clean, with many appreciating the good shower pressure. However, feedback on bed comfort is mixed; while some guests found the beds and pillows to be very comfortable, others reported the pillows to be hard or uncomfortable, with only one provided. Room size also garners varied opinions, with some finding rooms quite small and lacking space for luggage, while others found them adequately spacious. Noise levels are a recurring concern, as some guests experienced disturbances from thin walls, corridor conversations, street traffic, or tram sounds. Guests staying in smoking rooms occasionally noted a lingering tobacco odor. The room lighting is often described as dim or dark, making activities like makeup application challenging. Additionally, some guests reported issues with the air conditioning being too cold or noisy, and a few noted yellowed walls or dust in older rooms.

Dining & Food Quality
The breakfast buffet at the hotel receives overwhelmingly positive feedback from guests. Served in the restaurant with a pleasant river view, the meal is consistently described as excellent, delicious, and offering a good selection of both Japanese and Western options. Many guests highlight the high food quality and the calm, relaxed atmosphere of the dining area. The breakfast variety is appreciated, with specific mentions of items like curry and scrambled eggs. While most guests are satisfied with the breakfast timings, a few expressed a wish for it to start earlier. The availability of coffee in the lobby is also a welcome amenity for many.

Location & Accessibility
The hotel boasts a highly convenient and central location, making it a significant draw for guests. It is situated within a 10 to 15-minute walk from Hiroshima Station and is directly adjacent to tram station and bus stops, providing easy access to public transportation. Guests appreciate its proximity to major attractions such as the Peace Park, museums, and various shopping and dining areas. The riverfront setting offers pleasant views and walking opportunities. Several convenience stores are located nearby, adding to the convenience. While some guests found a good selection of restaurants within walking distance, others noted a limited choice directly adjacent to the hotel. Parking is available, though it can be expensive and is sometimes located a short distance away, with limited on-site spots.

Staff & Service
The hotel's staff consistently receives high praise for their exceptional friendly service and professional demeanor. Guests frequently highlight their helpful service, attentiveness, and willingness to assist with various requests, including using translator apps when language barriers arise. The quick check-in process is often mentioned, contributing to a smooth arrival experience. Many guests appreciate the staff's proactive approach, such as assisting with bicycle deliveries or resolving in-room issues like TV malfunctions. The housekeeping team is also commended for their thoroughness and thoughtful touches. The staff's overall commitment to providing attentive service and their welcoming greetings create a positive and memorable experience for visitors, with many guests noting their willingness to store luggage storage after check-out.

Additional Information
Guests frequently note several important details that impact their stay. Wi-Fi connectivity is a common point of frustration, with many reporting slow speeds, unstable connections, or difficulty connecting, often requiring guests to use their own mobile data. The laundry facilities are limited, with only one washer and dryer for the entire hotel, leading to queues and inconvenience. For those in smoking rooms, a persistent smoking room odor is a recurring complaint, even in designated non-smoking areas. The non-disposable slippers provided are a concern for some guests regarding hygiene. Issues with air conditioning performance are also mentioned, ranging from units being too cold or noisy to being difficult to operate. Noise transfer from adjacent rooms and corridors is a frequent observation due to thin walls. Lastly, the room lighting is often described as dim, making the space feel dark.