Hiroshima Tokyu REI Hotel

The hotel offers a highly convenient and comfortable stay, particularly noted for its central location on Peace Boulevard, providing easy access to major city attractions and vibrant nightlife. Guests frequently highlight the hotel's overall cleanliness, the comfort of its rooms, and the attentive service from the staff. A signature feature is the availability of free laundry facilities and a welcoming guest lounge offering complimentary drinks, which significantly enhances the guest experience. This hotel is an excellent choice for sightseers and families due to its proximity to landmarks like the Peace Park, and for business travelers seeking practical amenities and a well-located base. Couples will also appreciate the easy access to dining and entertainment options. To maximize your stay, consider requesting a room on a higher floor for potentially better views and reduced street noise, and be sure to utilize the convenient free laundry services.

Facilities & Amenities
Guests consistently praise the hotel's practical and convenient facilities. The free laundry services, including both washers and dryers, are a significant advantage, allowing guests to refresh their wardrobe during longer stays. The presence of ice machines on various floors adds to guest convenience. A notable feature is the guest lounge, which offers free coffee, tea, and other drinks for guests, creating a pleasant space for relaxation or casual meetings. While water servers are available, some guests noted they are primarily located on even-numbered floors, which can be slightly inconvenient for those on odd floors. The hotel also provides free Wi-Fi, ensuring guests can stay connected throughout their visit. These amenities contribute to a comfortable and self-sufficient stay, particularly appreciated by those on extended trips.

Cleanliness & Room Comfort
Most guests found the rooms to be very clean and well-maintained, contributing to a pleasant stay. The room size is generally considered spacious, especially for twin and triple configurations, allowing ample space for luggage and movement. Beds are often described as comfortable, ensuring a restful night's sleep, though a few guests found them to be on the firmer side. The bathrooms are typically spacious, with many appreciating the large bathtubs that allow for comfortable soaking, and shower pressure is generally good. However, some guests reported minor issues such as mold in the shower area or dark lighting in the bathroom. Noise levels are mostly low, with rooms being quiet and conducive to relaxation, although some occasional street noise or sounds from neighboring rooms were noted. A common point of feedback regarding comfort is the air conditioning, which is centrally controlled and often resulted in rooms being too warm, necessitating the provision of fans by the front desk.

Dining & Food Quality
The hotel's breakfast consistently receives positive feedback, described as a buffet with a wide and varied selection. Guests appreciate the inclusion of both Japanese options and Western options, ensuring diverse choices for different palates. Many reviews highlight the quality and taste of the food, with some mentioning local specialties and freshly baked bread. While the breakfast is generally considered delicious and satisfying, a few guests felt the variety could be slightly limited or that the service in the restaurant area could be slow during peak times, leading to queues. Despite these minor points, the overall consensus is that the breakfast offers good value and is a highlight of the stay, providing a substantial and enjoyable start to the day.

Location & Accessibility
The hotel boasts an excellent central location, making it highly convenient for exploring the city. It is within easy walking distance of major attractions such as the Peace Park and the Atomic Bomb Dome, allowing guests to immerse themselves in the city's history. The hotel is also ideally situated near vibrant shopping streets like Hondori and Parco, as well as numerous restaurants and nightlife options in areas like Hatchobori and Nagarekawa. Several convenience stores are located just a few minutes' walk away, providing easy access to daily necessities. Public transport is readily accessible, with bus stops very close by, offering convenient connections to Hiroshima Station and other parts of the city. While parking is available on-site, guests should be aware of height restrictions, and some found the associated fees to be on the higher side, with alternative off-site parking options sometimes recommended.

Staff & Service
The hotel staff generally receives high praise for their friendly and helpful demeanor, contributing significantly to a positive guest experience. Many guests commend the attentive service provided, from the front desk to housekeeping. The check-in and check-out processes are often described as quick and smooth, even during busy periods. While some guests noted a language barrier with certain staff members who primarily spoke Japanese, others reported that staff were resourceful, using translation tools to assist non-Japanese speaking guests effectively. Staff are also helpful with practical requests, such as providing fans for warm rooms, assisting with luggage storage before check-in or after check-out, and arranging taxis. Overall, the staff's dedication to service is a recurring theme, enhancing the comfort and convenience of the stay.

Additional Information
The hotel implements an eco-friendly amenity policy, where guests collect necessary toiletries and other items from the front desk rather than having them pre-stocked in rooms, aiming to reduce waste. For enhanced security, a card key system is in place for elevators, ensuring only guests can access residential floors. Guests appreciate the availability of water servers on various floors, allowing for easy refills of personal bottles, though their placement primarily on even floors can be a minor inconvenience. The free lounge drinks available throughout the day are a popular perk, offering a comfortable space for relaxation. The free laundry facilities are a significant bonus, especially for longer stays. During winter, the hotel's location on Peace Boulevard offers views of seasonal illuminations, adding a festive touch to the stay. Some guests noted the absence of an in-room phone or safe, and that the air conditioning is centrally controlled.