Historic House Hotel boutique

The hotel offers a truly unique and immersive experience, standing out as a restored historic mansion that seamlessly blends its 200-year-old colonial charm with modern comforts. Its signature feature is the captivating ambiance of a bygone era, where guests can appreciate the original architecture and thoughtfully curated vintage decor. This creates a memorable stay, making it an ideal choice for couples seeking a romantic getaway, sightseers eager to explore Mérida's rich history, and families looking for a distinctive and comfortable base. Many guests also found it perfect for those seeking relaxation due to its tranquil atmosphere. The hotel is particularly well-suited for intimate weddings, with staff providing exceptional support for such events. To enhance your visit, consider requesting a room on an upper floor to avoid potential humidity issues sometimes noted in basement accommodations, and be prepared for the occasional mosquito, though staff are often helpful with repellent.

Facilities & Amenities
The hotel provides a range of facilities designed for relaxation and convenience. The pool area is consistently highlighted as a beautiful, spacious, and tranquil oasis, offering both sun and shade options for guests to unwind. While some guests noted the pool water could be a bit cold, it remains a refreshing escape from the Mérida heat. Throughout the property, guests benefit from reliable and fast Wi-Fi, ensuring connectivity. For those arriving by car, parking is available, often described as convenient and secure, sometimes on perpendicular streets. The hotel also features charming gardens and balconies, providing serene spots for guests to relax and enjoy the ambiance. Inside, modern air conditioning and dehumidification systems contribute to guest comfort. Complimentary water and coffee are available in the lobby, adding a thoughtful touch. Some day beds by the pool were mentioned, though a few guests suggested they could benefit from cleaning or replacement.

Cleanliness & Room Comfort
Guests generally praise the cleanliness and unique character of the rooms, which beautifully blend historic elements with modern comfort. The comfortable beds, often described as king-size and exceptionally soft, ensure a restful night's sleep. Rooms are typically spacious, featuring high ceilings and charming tile floors, with some offering private balconies or patios that provide direct access to the pool area or serene views. While the air conditioning units are quiet and effective, some guests noted that the original windows might not fully block out street noise, and their gaps could allow mosquitoes to enter. A recurring concern, particularly for basement rooms, was the presence of humidity and a mold smell, with some even reporting visible mold in bathrooms. Additionally, some guests experienced issues with water pressure and water temperature in the showers, and a few rooms lacked standard in-room amenities like a television or minibar.

Dining & Food Quality
Feedback on dining options at the hotel is somewhat mixed. Some guests enjoyed a delicious breakfast on-site, with several reviewers enthusiastically calling it the "best breakfast" they found in Mérida, praising its quality and variety. However, the consistent availability of a full restaurant or bar for other meals was not always clear, with some guests noting these facilities were closed or not consistently offered during their stay. Despite this, the quality of available food and drinks was generally praised when services were operational. Complimentary coffee is available in the lobby, which many guests appreciated for their morning routine. While the hotel does not consistently offer a full dining experience, its prime location means numerous restaurants and cafes are easily accessible within walking distance for other meals.

Location & Accessibility
The hotel boasts an exceptional central location, making it a highly convenient base for exploring Mérida. Guests consistently highlight its proximity, being just a couple of blocks' walking distance from the iconic Paseo Montejo, a vibrant avenue filled with historic buildings. It is also very close to downtown, allowing easy access to numerous shops, restaurants, and museums. Many guests appreciated being able to explore the city's main attractions, including Plaza Grande, entirely on foot. The area is generally considered safe, even for walking at night. For guests traveling by car, parking is available, often described as convenient and secure, with options for 24-hour access or free parking on nearby perpendicular streets, adding to the hotel's accessibility.

Staff & Service
The staff at the hotel consistently receive overwhelming praise, standing out as one of the most highly-rated aspects of the guest experience. They are described as exceptional, super incredible, beyond helpful, kind, attentive, responsive, and professional. Guests frequently highlight their genuine warmth and willingness to go above and beyond, making visitors feel truly at home. Specific examples of attentive service include helpful concierge service providing city exploration tips, efficient housekeeping maintaining room cleanliness, and remarkable support for wedding venue events. Many guests recounted instances of personal touches, such as birthday celebrations with cake and personalized notes, or the honesty of staff in returning lost items. The staff's dedication to providing excellent service significantly enhances the overall stay, contributing to a memorable and welcoming atmosphere.

Additional Information
This hotel offers a truly distinctive historic concept, transforming a 200-year-old mansion into a unique lodging experience that embraces its original architecture and vintage charm. It has become a popular choice as an intimate wedding venue, with staff providing dedicated support for such events. Guests should be aware that while the hotel's design is captivating, some in-room amenities like televisions or minibars may not be present in all rooms. A recurring issue mentioned by guests, particularly in the humid climate, is the presence of mosquitoes, though staff are often prepared to offer repellent. Specific concerns were raised regarding basement rooms, which some guests found to have issues with humidity and a mold smell, impacting comfort. Additionally, some guests reported inconsistent water pressure and water temperature in showers.