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    Holiday Inn and Suites Charleston West, an IHG Hotel (Charleston, USA)

    Holiday Inn and Suites Charleston West, an IHG Hotel (Charleston, USA)

    About Holiday Inn and Suites Charleston West, an IHG Hotel

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Parking
    • Pets
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    8.5
    trivago Rating Index based on 6451  reviews from:
    • Hotels.com(8.6/10)
    • LocationGood  (7.9 / 10)
    • RoomsVery good  (8.3 / 10)
    • ServiceExcellent  (8.8 / 10)
    • CleanlinessVery good  (8.3 / 10)
    • Value for moneyVery good  (8.2 / 10)

    Positive Reviews

    positive:

    The Staff Go Out Of Their Way

    There were many comments about the staff doing much more than expected so guests would have pleasant stays. This attitude was especially welcomed when guests had been traveling for long periods of time and were feeling very weary from being on the road.

    positive:

    The Wi-Fi is Fast

    When staying away from home, slow Wi-Fi connections are common. Fortunately, that's not the case here. Guests were very surprised at the speediness of their Wi-Fi connections, and found it was ideal for helping them access the Internet without hassles.

    positive:

    A Nice Pool

    This property features an indoor saltwater pool, and guests made several comments about how the pool was very well maintained and extremely inviting. Be sure to check out this amenity, especially if you want to stay active in a relaxing way during your stay.


    Negative Reviews

    negative:

    Some Cleanliness Issues

    Guests brought up some minor cleanliness issues such as dirty sheets, unmade beds and parts of the bathrooms that needed more attention. Fortunately, although these issues were mentioned repeatedly, they also did not seem like widespread problems. When guests told staff members about the problems, they experienced, the issues were resolved as fully as possible.

    negative:

    The Air Conditioners Didn't Always Work Correctly

    Occasionally, guests said their air conditioners didn't seem to be doing a thorough job of keeping the room cool, even when the outside weather was not very hot. Also, some guests mentioned that the units seemed to turn on at times that seemed randomized.

    negative:

    The Rooms Need Upgrades

    Although guests usually felt their rooms were functional, they often said some upgrades would be nice to make the rooms more pleasing to the eye. The general opinion was that it was obvious the rooms were well used, but guests would still stay again.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Arcade/Video games
    4. Entrance hall/lobby
    5. Express check-in
    6. Gym
    7. Parking
    8. Terrace
    9. Bell service
    10. Pets allowed
    11. Hotel bar
    12. Indoor swimming pool
    13. Convenience store
    14. Conference rooms
    15. Non-smoking rooms
    16. Restaurant
    17. 24-hour reception
    18. Snack bar
    19. Deck chairs
    20. Laundry service
    21. WiFi in public areas
    22. Room service
    23. Fax/Modem access
    24. Concierge
    25. Airport shuttle
    26. Free WiFi in public areas
    27. ATM
    28. Pool
    29. Luggage storage
    30. Daily housekeeping
    31. Housekeeping
    32. Free WiFi
    33. Breakfast
    34. Online check in/check out
    35. New safety protocols
    36. Cashless payment
    For children
    1. Cot
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Wellness / Spa
    1. Hot tub
    Room amenities
    1. Balcony
    2. Bathtub
    3. Shower
    4. Ironing board
    5. Television
    6. Hairdryer
    7. Central heating
    8. Air conditioning
    9. Pay-TV
    10. Satellite TV
    11. Desk
    12. Sitting area
    13. Telephone
    14. Safe
    15. Cable TV
    16. WiFi
    17. Microwave
    18. Fridge
    19. Free WiFi (rooms)
    20. Coffee machine
    21. Flatscreen TV
    Sports facilities
    1. Fitness
    Theme / Type
    1. Convention hotel

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    400 Second Avenue,  25303,  Charleston,  USA
    Telephone: +1(304)7444641 | Fax: +1(304)7444525 | 

    Frequently Asked Questions about Holiday Inn and Suites Charleston West, an IHG Hotel

    • Is there a pool area at Holiday Inn and Suites Charleston West, an IHG Hotel?

      Yes, Holiday Inn and Suites Charleston West, an IHG Hotel offers 1 pool area.

    • Are pets allowed at Holiday Inn and Suites Charleston West, an IHG Hotel?

      Yes, Holiday Inn and Suites Charleston West, an IHG Hotel has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Holiday Inn and Suites Charleston West, an IHG Hotel?

      Yes, Holiday Inn and Suites Charleston West, an IHG Hotel provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Holiday Inn and Suites Charleston West, an IHG Hotel?

      Check-in at Holiday Inn and Suites Charleston West, an IHG Hotel is available from: . Check-out time is by .

    • Where is Holiday Inn and Suites Charleston West, an IHG Hotel located?

      Holiday Inn and Suites Charleston West, an IHG Hotel is located in 400 Second Avenue, 25303, Charleston, USA.

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