About Holiday Inn Express and Suites St. Cloud, an IHG Hotel
A smoke-free, pet friendly property with free parking, the Holiday Inn Express Hotel & Suites St. Cloud is about five miles from the beautiful Munsinger and Clemens Gardens.
Standard guest rooms feature a 37-inch flat screen television, comfortable work space, mini fridge, and plush king or queen-size beds. The hotel also offers several suites, some of which additionally feature a sleeper sofa in the separate living area and a kitchenette.
Swimmers have a choice of two pools, one deep and one shallow, and a hot tub. The Holiday Inn Express Hotel & Suites St. Cloud also offers a 24-hour fitness center, business center, and coin laundry.
A complimentary hot breakfast buffet is served daily, and RJ's American Grill, right next door, is open for lunch and dinner.
Nearby points of interest include the National Hockey Center, Crossroads Shopping Center, and the Minnesota Amateur Baseball Hall of Fame Museum.
Positive Reviews
positive:
A nice reception..
The front desk staff have received many rave reviews for their friendly, informative, and professional customer service. Many guests report that their room maintenance or other issues were addressed quickly and cheerfully, and the housekeeping team's efforts are well appreciated, too.
positive:
Kids and dogs welcome..
Pets are welcome at the Holiday Inn Express Hotel & Suites St. Cloud, and many appreciate the complimentary treats at the front desk as well as the nearby walking trails. Their human companions generally describe the rooms as clean, spacious, and well maintained, with comfortable beds and a strong Wi-Fi signal. The pool area is a hit with the kids, as it offers a shallow (one foot deep) splashing pool as well as a larger, deeper pool for stronger swimmers.
positive:
A quiet spot right off the interstate..
Drivers note that the hotel is easy to find, right off I-94 with a McDonalds, Burger King, Subway, and gas station within walking distance. Downtown St. Cloud and most of its attractions are about five miles away.
Negative Reviews
negative:
Poor sportsmanship..
A few guests have noted that the hotel is popular with young sports teams, who, depending on the level of adult supervision, can be noisy in the hallways. They tend to have a devastating effect on the breakfast bar as well.
negative:
Night and day..
Though guests often recognize particular staff members for their professionalism, some of their colleagues have missed the mark. Key issues include indifferent or impolite customer service, and inconsistencies or oversights in housekeeping.
negative:
Cuts like a plastic knife..
Though most guests enjoy the complimentary breakfast and agree that it is up to the chain's usual standard, a few guests are disappointed in the disposable cutlery and dishes.