Holiday Inn Express & Suites San Antonio West Sea World Area, an IHG Hotel (San Antonio, USA)

When you're just a few minutes' drive from SeaWorld, family vacations are made easy, with a great day out right on the doorstep. Even when you've exhausted the possibilities of SeaWorld, there's a shopping mall and movie theater right next to the hotel, so there's no excuse for boredom.

Guests say that this Holiday Inn Express Hotel & Suites offers an affordable stay, with roomy family suites and a good range of facilities included in the price, including a swimming pool. You'll also enjoy a host of freebies, including free parking, Wi-Fi, and a full breakfast each morning.

Guests say that the staff here is professional and attentive, from the front desk team who welcome you and deal with queries to the staff on the breakfast bar, who keep the buffet well-stocked and the queues of hungry guests moving. You should find that you're well cared for here.

Some guests have reported problems with water pressure and drainage in the bathrooms - things like toilets not flushing properly, or showers being weak and lukewarm. These issues don't seem to affect all rooms, so if it's bad, ask to change rooms.

While guests say that rooms are generally kept clean and in good condition, numerous guests have reported that sheets and towels aren't changed all that regularly, even if they are stained or dirty, so you may have to request new towels and sheets from the front desk.

Some guests booking through third-party websites and pre-paying for their stay, or being given a total price that they're expecting to pay, have had issues with extra charges being imposed or the room rate being hiked when they go to check out. Most of these issues seem to be resolved, but it's irritating for those affected.