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Holiday Inn San Jose Aurola, An Ihg Hotel (San José, Costa Rica)

Holiday Inn San Jose Aurola, An Ihg Hotel (San José, Costa Rica)

About Holiday Inn San Jose Aurola, An Ihg Hotel

Placing guests within a short stroll of attractions such as Morazan Park and the Gold Museum, the Holiday Inn San Jose-Aurola hotel features an on-site casino, a gym, and an indoor pool. En-suite rooms offer air-conditioning along with amenities such as cable TV and complimentary Wi-Fi. Additional conveniences include pillow menus, minibars, safes, phones, and ironing facilities. Facilities at the Holiday Inn San Jose-Aurola hotel include a 24-hour front desk, concierge and porter services, a business center, meeting and conference space, coin laundry, and spa and wedding services. Valet parking is complimentary and an area/cruise terminal/airport shuttle is available for a fee. On-site dining options include El Mirador and Tropicana. Guests can also enjoy 24-hour room service and unwind with a drink in La Palma Bar. The hotel is a six-minute walk from the National Theater of Costa Rica, ten minutes from Central Market, and 15 minutes from the Children’s Museum.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking(Unavailable)
  • Pets (Unavailable)
  • A/C
  • Restaurant
  • Hotel bar(Unavailable)
  • Gym

Rating overview

trivago Rating Index based on 180  reviews from:
  • LocationVery good  (8.3 / 10)
  • RoomsGood  (7.9 / 10)
  • ServiceVery good  (8.3 / 10)
  • CleanlinessExcellent  (8.6 / 10)
  • Value for moneyGood  (7.9 / 10)

Positive Reviews


Great central location

Most guests were very satisfied with the location of the hotel. They described it as being in the heart of San Jose, on a busy and vibrant street and with many restaurants, shops and bars in the immediate neighborhood.


Nice views from the higher floor

Guest’s allocated rooms higher up in the building mentioned that they had fantastic views out over the capital, which were especially attractive at night.


Very clean throughout

Many guests remarked that both their rooms and the public areas of the hotel were kept in tip top shape by the housekeeping staff for the duration of their stay.

Negative Reviews


Poor English language skills

A number of guests mentioned that the staff had exceptionally poor English language skills. Those without at least rudimentary Spanish had a very hard time both understanding staff and making their needs known to them.


Very poor Wi-Fi

It was hard trying to find a kind word written about the Wi-Fi system. On the contrary, many guests reported that it was both unreliable, not connecting at all at some times, as well as too slow for their purposes. Many felt it wasn’t even worth trying to use the system.


Rooms are very small

A number of guests reported that their room was very small. They felt that, given the price and general category of the hotel, the rooms should be a bit bigger. They did not like being crammed into a relatively small space, especially those traveling as a couple or otherwise sharing the room.

All amenities

Property amenities
  1. Business centre
  2. Café
  3. Entrance hall/lobby
  4. Gym
  5. Terrace
  6. Bell service
  7. Non-smoking rooms
  8. Restaurant
  9. On-site boutique shopping
  10. Sun umbrellas
  11. Deck chairs
  12. WiFi in public areas
For children
  1. Cot
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible parking
Room amenities
  1. Ironing board
  2. Television
  3. Electric kettle
  4. Air conditioning
  5. Desk
  6. Safe
  7. Cable TV
  8. WiFi
  9. Free WiFi (rooms)
  10. Coffee machine
Sports facilities
  1. Fitness
Theme / Type
  1. Convention hotel

Arrival / Departure

  1. Check in: 6:00


5th Avenue 5th Street,P.O. Box 7802-1000 , 1000 , San José , Costa Rica
Telephone: +506(523)1000 | Fax: +506(2)2551036

Frequently Asked Questions about Holiday Inn San Jose Aurola, An Ihg Hotel