Home Hotel Bristol

This hotel offers a memorable stay, with a standout feature being its complimentary evening meal, which many guests found to be a delightful and unexpected inclusion, adding significant value to their visit. Its central location makes it an ideal choice for sightseers and business travelers seeking convenience, as well as families and couples looking for a comfortable base to explore the area. Guests consistently highlight the friendly staff and the overall good value provided. To enhance your experience, consider inquiring about room ventilation, especially during warmer months, and be mindful of parking options and associated costs upon arrival.

Facilities & Amenities
The hotel provides several useful facilities for guests. A gym is available, described as suitable for basic workouts, though some guests noted it was occasionally used as a general lounge area. While a sauna was previously mentioned, reviews indicate it is no longer available. Rooms are equipped with a TV, though some guests found it small or noted issues with streaming connectivity. Many rooms include a water kettle for coffee and tea, which is appreciated. The hotel also features an elevator for convenience, and a welcoming lounge area where dogs are permitted. However, some guests noted a lack of basic in-room amenities such as drinking glasses or a refrigerator.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is mixed. While many guests found their rooms to be clean and tidy upon arrival, some reported issues with inadequate cleaning, dust, or worn surfaces, including mold in showers. The beds received varied comments, with some guests praising them as very comfortable and others finding them too soft or too hard, and some noting small pillows. Room size and layout also varied, with some rooms described as spacious and others as small, lacking storage or a mirror outside the bathroom. The bathroom design, particularly the open shower, often resulted in the entire floor becoming wet. A significant recurring concern was the absence of air conditioning or effective ventilation, leading to rooms feeling warm and stuffy, especially during warmer periods. Noise levels were also inconsistent, with some rooms being quiet and others experiencing street noise or being very thin-walled.

Dining & Food Quality
The included dinner is a major highlight, consistently praised for its quality and value. Guests enjoyed a variety of dishes, including buffets with options like tacos, lasagna, and pizza, often prepared by a highly regarded chef. The breakfast received mixed reviews; while many found it good with a decent selection, others described it as basic, sparse, or crowded, with issues like cold food, tasteless scrambled eggs, dry bread, or a lack of butter. The afternoon fika, including coffee and homemade cakes, was a welcome addition. The dining area itself was sometimes described as small and prone to crowding, particularly during peak times, which could detract from the overall experience. Despite some inconsistencies, the complimentary meals are widely seen as a significant benefit.

Location & Accessibility
The hotel's central location in Arvika is highly praised, placing guests within easy walking distance of the train station, town center, and various attractions. This makes it exceptionally convenient for exploring the area. Parking is available on-site, including charging stations for electric vehicles, but it incurs an additional cost, which some guests found expensive. However, guests noted that free parking alternatives are available nearby. The surrounding area is generally quiet, though some rooms facing the street experienced noise from traffic or local events. Accessibility within the hotel received some negative feedback, with reports of stairs between the entrance and reception, and a lack of handicap accessibility in some areas, including bathrooms.

Staff & Service
The staff consistently receives high praise for their friendliness, helpfulness, and attentive service. Guests frequently highlighted their professional and welcoming demeanor, noting their willingness to assist with requests and resolve issues. The check-in process was generally described as smooth and quick, though a few guests reported initial booking errors or rooms not being ready upon arrival. Staff were commended for going out of their way, such as saving food for late arrivals or providing personal welcome messages with treats. While most interactions were positive, some guests noted instances of understaffing, leading to longer waits or less proactive service, particularly in the dining areas. Overall, the staff's dedication significantly contributes to a positive guest experience.

Additional Information
Guests should be aware of the parking fees for on-site parking, which are an additional cost. The hotel maintains a pet-friendly policy, allowing dogs in certain areas like the lounge and outdoor seating. However, some guests noted challenges in finding suitable outdoor areas for pets. Room cleaning frequency can vary, with some guests reporting that rooms were not cleaned or towels were not changed during multi-day stays. The hotel also features a whisky bar, which was appreciated by some guests. Some rooms are located in annex buildings separate from the main hotel, which may require walking outdoors. Additionally, some guests noted a lack of in-room information regarding hotel services or amenities, and issues with TV streaming capabilities.