LooP América - Adults Only

This accommodation offers a highly convenient self-check-in system and code-based access, making it a practical choice for guests arriving at any hour. Its convenient location near public transport is frequently highlighted, providing easy access to the city and airport. While many guests appreciate the cleanliness of the rooms and shared bathrooms, feedback on room comfort and noise levels is mixed, with some finding beds uncomfortable and thin walls problematic. The reliance on automated service without on-site staff is a defining characteristic, appealing to independent travelers and budget travelers who prioritize self-sufficiency over traditional hotel services. It is particularly well-suited for short-stay travelers or those needing an overnight stay. To ensure a comfortable experience, guests are advised to bring earplugs and manage their expectations regarding room amenities and the level of personal interaction.

Facilities & Amenities
Guests appreciate the presence of air conditioning and heating in each room, allowing for individual climate control. A notable convenience is the water dispenser in the common area, providing access to both hot and cold water. However, it is important for guests to note that the accommodation operates without traditional hotel amenities such as no television in the rooms, no kitchen facilities, and no mini-fridge. The property primarily features shared bathrooms, which are generally described as clean, though some guests report them being busy or lacking basic supplies like hand soap. While Wi-Fi is available, its reliability can be inconsistent, with some guests reporting good connectivity and others experiencing issues.

Cleanliness & Room Comfort
Feedback on room comfort and cleanliness is varied. Many guests describe the rooms as small and basic, furnished minimally with just a bed, a stool, and a small desk, often lacking sufficient storage or a wardrobe. A recurring concern is the comfort of the beds, with numerous reports of uncomfortable mattresses, squeaky beds, or beds that sag in the middle, impacting sleep quality. Noise levels are a significant issue due to thin walls, allowing sounds from neighboring rooms, hallway noise, and street noise (especially from a nearby highway) to be easily heard. Some rooms suffer from limited ventilation or have small windows that may not close properly or face unappealing views. While some guests find the rooms clean, others report issues like stained linens, insufficient towels, or dirty walls and floors.

Dining & Food Quality
The accommodation operates without any dining facilities, meaning there is no breakfast service, restaurant, or room service available on-site. Guests are advised that the property does not offer a kitchen or any cooking equipment for personal use. However, the surrounding area is well-equipped with numerous nearby restaurants, bars, and supermarkets, providing convenient options for meals and groceries. This setup is ideal for guests who prefer to explore local eateries or prepare simple meals from purchased ingredients rather than relying on in-house dining services.

Location & Accessibility
The accommodation boasts a highly accessible location, situated within a short walking distance of various metro station and bus stops, including those providing direct routes to the airport access. While public transport makes reaching the city center straightforward, some guests find the distance to central attractions to be considerable, typically ranging from 20 to 40 minutes. The surrounding area is generally described as safe and convenient, offering a variety of nearby amenities such as bars, restaurants, and supermarkets. Parking in the vicinity can be challenging, often requiring payment in designated blue or green zones, which some guests found expensive or difficult to secure.

Staff & Service
A defining characteristic of this accommodation is the absence of no on-site staff or a traditional reception desk. The entire process, including online check-in and access to the building and rooms, relies on automated access codes. Communication with the management is primarily conducted through WhatsApp communication or phone calls. Guest experiences with staff responsiveness are mixed; some report prompt and helpful staff via messaging, while others describe them as unresponsive staff or difficult to reach, leading to frustration when issues arise. While the cleaning service is noted by some as friendly, it is generally limited, with no daily room cleaning or towel changes provided unless specifically requested, often for an additional fee.

Additional Information
Guests should be aware of several policies and features that differentiate this accommodation from traditional hotels. An additional cleaning fee is often charged upon arrival, separate from the initial booking cost. There may also be a towel fee for clean towels beyond the initial provision, and an early check-in fee if guests wish to access their rooms before the standard check-in time. The property utilizes security cameras throughout common areas and relies on code-based entry for all access points. It is important to note that there is no daily room cleaning service, and guests are responsible for maintaining their room's cleanliness during their stay. The accommodation does not offer luggage storage facilities due to the lack of on-site staff.