ザ ノット 広島 The Knot Hiroshima

The hotel distinguishes itself with a vibrant rooftop bar and lounge on the 14th floor, offering panoramic city views and a lively social atmosphere. Guests consistently praise its exceptional central location, placing them within easy reach of major attractions. While many find the accommodations comfortable and clean, some note that standard rooms can be quite small. The hotel is frequently highlighted for its excellent value for money and generally friendly staff. It is an ideal choice for sightseers and couples seeking a convenient and stylish base, as well as families looking for good value and amenities. To enhance your stay, consider requesting a room on a higher floor for better views and be sure to take advantage of the unique "Knot coins" for complimentary drinks and snacks at the rooftop bar.

Facilities & Amenities
A prominent feature is the hotel's rooftop bar and lounge on the 14th floor, which serves as both a social hub and the reception area. Guests appreciate the unique "Knot coins" system, allowing them to enjoy complimentary drinks and snacks while taking in the city views. The hotel also provides a convenient laundry room with multiple machines, a highly valued amenity for travelers. Free Wi-Fi is available throughout the property, ensuring guests remain connected. While coffee and tea are not provided in rooms, they, along with other essential amenities, are readily available at a dedicated amenity stand near the reception. Some guests have noted that the air conditioning system is centrally controlled and cannot be set below 23 degrees Celsius, which can be a minor discomfort for some. Additionally, the elevators can experience bottlenecks during peak times due to the reception's top-floor location.

Cleanliness & Room Comfort
Guest feedback on room comfort is mixed; most guests find the rooms to be clean and the beds comfortable, ensuring a restful stay. Many appreciate the provision of pajamas in the rooms. However, a significant number of reviews highlight that standard rooms can be quite small, often lacking sufficient space for luggage or movement, and some are described as dark with limited views. Recurring concerns include visible carpet stains and, in some instances, a mildew odor in the bathrooms, suggesting a need for deeper cleaning or maintenance. While some rooms offer a desirable separate toilet and good water pressure, others mention that bathrooms appear dated. Noise levels from outside, including street traffic and occasional temple drumming, have been noted by some, and the centrally controlled air conditioning system, which cannot be adjusted below 23 degrees Celsius, is a point of contention for guests seeking cooler temperatures.

Dining & Food Quality
The ground floor restaurant receives high praise from many guests for its food quality and inviting atmosphere, offering a mix of Western and local tastes, including popular pizza and focaccia options. It is often recommended for both dinner and breakfast, though reservations are advised due to its popularity. Breakfast itself garners mixed reviews; while some find it delicious and appreciate the Western and local choices, others note it can be expensive and offers a limited set menu rather than a buffet, with some expressing disappointment over the coffee quality or lack of sweet options. The rooftop bar also provides a selection of snacks that guests can enjoy using the unique "Knot coins," adding to the overall dining experience. However, the restaurant does not offer in-room dining or take-away drinks.

Location & Accessibility
The hotel boasts an exceptional central location, consistently highlighted as one of its strongest assets. It is ideally situated within a short walking distance of the iconic Peace Park and the Atomic Bomb Dome, making it highly convenient for sightseers. Guests also appreciate its proximity to the Miyajima ferry terminal, offering easy access to the island. The surrounding area is vibrant, with numerous restaurants and a bustling shopping district just steps away. For broader accessibility, a streetcar stop and a bus stop are conveniently located directly in front of the hotel, providing seamless connections to the train station and other parts of the city. While the hotel offers parking, many guests note that it can be quite expensive, suggesting that nearby coin parking options might be more economical.

Staff & Service
Feedback on staff and service is varied. Many guests commend the friendly staff for being helpful and providing attentive service, particularly highlighting their assistance with luggage forwarding and their proficiency as English-speaking staff. The check-in process is often described as quick and efficient, though some guests have experienced initial frosty greetings or perceived indifference from certain individuals. A recurring point of concern is the hotel's cleaning service policy; rooms are not fully cleaned daily unless an additional fee is paid, with only towel replacement and trash removal provided. This has led to some dissatisfaction, as guests expect more comprehensive daily service. The reception area, located on the 14th floor, can also become chaotic and slow during peak times, impacting the overall efficiency of service.

Additional Information
A distinctive feature of the hotel is the "Knot coins" system, which guests receive upon arrival to exchange for drinks and snacks at the rooftop bar. While many find this a fun and unique perk, some guests perceive it as a somewhat confusing or gimmicky approach. Another point frequently noted is the absence of an in-room phone, meaning guests must physically go to the 14th-floor reception for any inquiries or requests, which can be inconvenient. On a positive note, the hotel thoughtfully provides umbrellas in the rooms, a practical amenity appreciated by guests, especially given the local weather.