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Hotel Acapulco (Acapulco, Mexico)

Hotel Acapulco (Acapulco, Mexico)

About Acapulco

Acapulco is located near the shore of the Pacific Ocean on Acapulco Bay in Acapulco, Mexico. The hotel's rooms range from standard hotel rooms to full apartments. Each one features a television, telephone, and paid Wi-Fi access. Higher level suites include amenities like ironing boards, bathrobes, and slippers. The hotel has two outdoor swimming pools with gardens and palm trees around them. There is also an on-site beauty salon, a fitness centre, and a spa. A lift is available. Services offered include room service, luggage storage, laundry services, and babysitting. Guests of Acapulco can enjoy food and drinks at its many in-house restaurants and bars, which include El Pescador and La Ceiba. The restaurants serve a variety of buffet-style and a la carte local and international dishes. Hotel Guests can lounge on the beach, or participate in various water sports or visit attractions like the Xihuacan Museum and Archeological Site.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking(Unavailable)
  • Pets (Unavailable)
  • A/C
  • Restaurant(Unavailable)
  • Hotel bar(Unavailable)
  • Gym(Unavailable)

Rating overview

trivago Rating Index based on 169  reviews from:
  • LocationExcellent  (8.6 / 10)
  • RoomsGood  (7.7 / 10)
  • ServiceExcellent  (8.5 / 10)
  • CleanlinessVery good  (8.2 / 10)
  • Value for moneyVery good  (8.3 / 10)

Positive Reviews


The Location is Exceptional

Guests all love the fact that this hotel is located right on the beach. It is also close to a nearby casino, various shops, and lots of restaurants. Many guests also commented that the view of the ocean is wonderful.


The Hotel Itself is Very Secure

This hotel has designated security staff. Many guests said that there are always several members of security around, but that they are not intrusive or imposing unless they have to be. Therefore, guests felt secure while also being able to relax.


The Pools Are Lovely

Guests all agree that one of the nicest things about this hotel is the fact that it has beautiful swimming pools. They are kept very clean. Many guests also liked that there is a bar in the pool area so they didn't have to go far to get a drink.

Negative Reviews


The Food and Beverage Policy is Strange

Many guests were disappointed by the fact that there are no refrigerators in the rooms. Furthermore, the hotel has a policy against bringing outside snacks and drinks into the facility. Several guests said that they found that strange and inconvenient.


The In-Room Safes Are Not Secure

This hotel advertises in-room safes in some suites, but they are not secured to a floor or wall. Anyone can carry them around. Guests felt reluctant to leave their valuables in their rooms because of that.


Some of the Facilities and Rooms Need Updating

Several guests mentioned that many of the facilities and rooms need updating. The decor in the common areas seems like it was put up in the 1970s according to some guests. Also, many of the basic level rooms at the hotel seem like they haven't been updated in years either according to guests.

All amenities

Property amenities
  1. Entrance hall/lobby
  2. Terrace
  3. Non-smoking rooms
  4. 24-hour reception
  5. Deck chairs
  6. WiFi in public areas
  7. Room service
  8. Free WiFi in public areas
  9. Housekeeping
  10. Free WiFi
  11. Hand sanitizer provided
  12. Temperature screening
Room amenities
  1. Openable windows
  2. Television
  3. Electric kettle
  4. Air conditioning
  5. Sitting area
  6. Cable TV
  7. WiFi
  8. Fan
  9. Free WiFi (rooms)

Arrival / Departure

  1. Check in: 13:00
  2. Check out: 12:00


Benito Juarez 28 , 39300 , Acapulco , Mexico
Telephone: +52(744)4820851 | Fax: +52(744)4843087

Frequently Asked Questions about Acapulco

  • Is there a pool area at Acapulco?

    No, Acapulco doesn’t offer pool areas.

  • Are pets allowed at Acapulco?

    No, Acapulco doesn’t allow pets.

  • Is parking available at Acapulco?

    No, Acapulco doesn’t provide parking.

  • What time is check-in and check-out at Acapulco?

    Check-in at Acapulco is available from: . Check-out time is by .

  • Where is Acapulco located?

    Acapulco is located in Benito Juarez 28, 39300, Acapulco, Mexico.