Acaya Golf Resort & Spa

The hotel is a sprawling, luxurious resort set amidst extensive golf courses and lush greenery, offering a tranquil escape in the Salento region. Its signature feature is the combination of a well-maintained 18-hole golf course and a comprehensive spa, providing ample opportunities for relaxation and recreation. The resort is particularly well-suited for golfers and couples seeking a peaceful retreat, as well as families looking for a spacious environment, though some family amenities receive mixed feedback. Many guests appreciate the hotel's commitment to cleanliness and the overall beauty of its grounds. To make the most of your stay, consider renting a car to explore the surrounding Salento area, as the hotel is somewhat isolated, and be aware that while breakfast is highly praised, dining options for other meals can be inconsistent.

Facilities & Amenities
The resort boasts an impressive array of facilities designed for relaxation and activity. Guests can enjoy two large swimming pools, one of which is designated for adults only, providing a quieter atmosphere, while the other is suitable for all guests. Both pools are well-maintained and equipped with sunbeds and umbrellas. The extensive spa is a major highlight, featuring a thermal pool, Turkish baths, a sauna, and various hydromassage showers, though some guests note a lack of strict adherence to spa rules regarding swimwear in saunas. A well-equipped fitness center is available, though some suggest more attention to equipment disinfection. The hotel also offers free Wi-Fi, though its stability can be inconsistent. Covered parking is a convenient amenity for guests with vehicles.

Cleanliness & Room Comfort
Guests generally praise the cleanliness and comfort of the rooms, describing them as spacious, modern, and well-appointed. Many rooms feature large showers, replacing older bathtubs, and are equipped with efficient and silent air conditioning. The beds are consistently highlighted as very comfortable, ensuring a restful sleep. Rooms often include balconies or small gardens with pleasant views, and some are described as having a "home-like" feel. While most reviews commend the impeccable cleanliness, a few guests noted minor issues, such as initial uncleanliness in some bathrooms or a lack of daily towel changes. Some also mentioned that room doors are not very soundproof, leading to occasional noise from corridors.

Dining & Food Quality
The hotel offers a varied dining experience, with breakfast consistently receiving high praise for its abundance and quality. Guests particularly enjoy the wide selection of sweet and savory options, including fresh local pastries like "pasticciotti" often prepared on-site. While the breakfast is a highlight, feedback on other restaurant meals is mixed. Many guests find the food quality to be excellent, especially at the Masseria San Pietro restaurant located on the golf course, which offers a suggestive atmosphere. However, some reviews describe the main restaurant's dinner service as disorganized and slow, with occasional issues regarding food quality and blandness. Some guests also noted a limited menu, especially during off-season, and expressed disappointment with the bar service and drink quality.

Location & Accessibility
The resort is situated in a green, natural setting, surrounded by its golf course, offering a sense of tranquility and peace. It is somewhat isolated, meaning a car is highly recommended for exploring the wider Salento region, including the nearby fortified village of Acaya and the city of Lecce, both within a short driving distance. The hotel provides a shuttle service to a partnered beach club at the Cesine nature reserve, which is approximately 5-10 minutes away. While the beach itself is often praised for its beauty and clear waters, the shuttle bus is frequently described as old, dirty, and lacking air conditioning, causing discomfort for guests. Free car parking, including an underground garage, is available on-site.

Staff & Service
The staff generally receives positive feedback for their kindness, helpfulness, and professionalism. Guests frequently commend the reception staff for their efficiency and willingness to assist with requests. The cleaning staff is also noted for their attentiveness and the high standards of room maintenance. However, feedback on restaurant service is notably mixed; while some guests experienced attentive and efficient service, many reported disorganization, slow service, and a perceived lack of training among some dining staff, particularly during busy periods. The spa staff and massage therapists are consistently praised for their competence and ability to provide relaxing experiences. Overall, the staff's dedication to guest satisfaction is a recurring theme, despite some areas needing improvement.

Additional Information
Guests should be aware that while the resort offers a mini club for children, some parents found the staff to be disengaged, advising that parental supervision is still necessary. The hotel provides pool and beach towels for guest use, which are to be returned upon checkout. Some guests noted that the golf course, while beautiful, can be challenging due to wind and stinging bushes off the fairways, and lacks on-course restrooms or shelters. There were also mentions of a destination fee or charges for amenities like fresh orange juice at breakfast, which some guests found unexpected. The resort is pet-friendly, though finding suitable outdoor areas for pets might be a challenge. The hotel also hosts events, and some guests experienced noise or service impacts during these times.