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Hotel Adhara Hacienda Cancun (Cancun, Mexico)

Hotel Adhara Hacienda Cancun (Cancun, Mexico)

About Adhara Hacienda Cancun

Situated on historic Náder Avenue in a Spanish colonial-inspired building in downtown Cancun, the Adhara Hacienda Cancun is a relaxed hotel with inviting rooms and amenities for work and play. The beaches of Cancun and Isla Mujeres are close by. Spacious rooms and junior suites have a colorful, Mexican motif along with modern amenities including free Wi-Fi, flat-screen TVs, coffeemakers and work desks. Executive rooms are also available for travelers who need to work. The Adhara Hacienda Cancun features an inviting outdoor pool area with lush gardens, lounge chairs and grills. Active types can squeeze in a workout at the fitness center, or access the private beach. There’s also a business center and game room. Right on property, the Alhena Restaurant serves a mix of Mexican and international dishes, while the poolside El Patio Snack Bar is perfect for grabbing a quick bite. For drinks, guests head to the lobby bar. There’s plenty to explore including Market 28 for souvenirs, and Xel-Ha waterpark a short drive away.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa(Unavailable)
  • Parking
  • Pets (Unavailable)
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

8.7
trivago Rating Index based on 2484  reviews from:
  • Hotels.com(8.6/10)
  • LocationFair  (7.4 / 10)
  • RoomsGood  (7.7 / 10)
  • ServiceVery good  (8.0 / 10)
  • CleanlinessVery good  (8.3 / 10)
  • Value for moneyGood  (7.8 / 10)

Positive Reviews

positive:

Central Location

Travelers who prefer to stay away from the busy Cancun Hotel Zone crowds often choose this hotel for its central location. Guests have said that they like walking to nearby restaurants and stores, and feel quite safe at night.

positive:

Accommodates Business Travelers

Guests working while in town find that the amenities of this hotel accommodate their business needs. Spacious accommodations, free Wi-Fi, a business center and meeting rooms are all helpful to getting the job done.

positive:

Lovely Pool Area

Guests love the lush landscaped gardens that surround the relaxing pool area. They also like that they can just enjoy the cool water while waiting for drinks at the swim-up bar. Plus, the hotel staff keeps the pool area very clean, which is another plus.


Negative Reviews

negative:

Plumbing Problems

On several occasions guests have encountered issues with the plumbing in their rooms and suites. Showers, sinks and toilets seem to have a drainage problem. However, the hotel is highly responsive and will send maintenance to fix the problems right away.

negative:

Slow Restaurant Service

Sometimes there is a staff shortage at the restaurant, causing slower than usual service. In addition to there not being not enough servers, ordering drinks takes a while because the bar is not in the same location as the restaurant and wait staff has to walk a bit to pick up the drinks.

negative:

Too Loud

Random drilling and maintenance calls late night have kept guests up longer than they would like. Many found the construction noise so disruptive that it disturbed their sleep.


All amenities

Property amenities
  1. Business centre
  2. Elevator
  3. Gym
  4. Parking
  5. Terrace
  6. Hotel bar
  7. Outdoor swimming pool
  8. Conference rooms
  9. Non-smoking rooms
  10. Restaurant
  11. 24-hour reception
  12. Snack bar
For children
  1. Cot
  2. Playground
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible parking
Room amenities
  1. Shower
  2. Ironing board
  3. Openable windows
  4. Television
  5. Hairdryer
  6. Electric kettle
  7. Air conditioning
  8. Cosmetic mirror
  9. Pay-TV
  10. Radio
  11. Desk
  12. Sitting area
Theme / Type
  1. Convention hotel
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 3:00
  2. Check out: 1:00

Contact

Avenida Nader 1 S.M. 2 , 77500 , Cancun , Mexico
Telephone: +52(998)8816500 | Fax: +52(998)8847954 | 

Frequently Asked Questions about Adhara Hacienda Cancun

  • Is there a pool area at Adhara Hacienda Cancun?

    Yes, Adhara Hacienda Cancun offers 2 pool areas.

  • Are pets allowed at Adhara Hacienda Cancun?

    No, Adhara Hacienda Cancun doesn’t allow pets.

  • Is parking available at Adhara Hacienda Cancun?

    Yes, Adhara Hacienda Cancun provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Adhara Hacienda Cancun?

    Check-in at Adhara Hacienda Cancun is available from: . Check-out time is by .

  • Where is Adhara Hacienda Cancun located?

    Adhara Hacienda Cancun is located in Avenida Nader 1 S.M. 2, 77500, Cancun, Mexico.