Situated on historic Náder Avenue in a Spanish colonial-inspired building in downtown Cancun, the Adhara Hacienda Cancun is a relaxed hotel with inviting rooms and amenities for work and play. The beaches of Cancun and Isla Mujeres are close by. Spacious rooms and junior suites have a colorful, Mexican motif along with modern amenities including free Wi-Fi, flat-screen TVs, coffeemakers and work desks. Executive rooms are also available for travelers who need to work. The Adhara Hacienda Cancun features an inviting outdoor pool area with lush gardens, lounge chairs and grills. Active types can squeeze in a workout at the fitness center, or access the private beach. There’s also a business center and game room. Right on property, the Alhena Restaurant serves a mix of Mexican and international dishes, while the poolside El Patio Snack Bar is perfect for grabbing a quick bite. For drinks, guests head to the lobby bar. There’s plenty to explore including Market 28 for souvenirs, and Xel-Ha waterpark a short drive away.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
Travelers who prefer to stay away from the busy Cancun Hotel Zone crowds often choose this hotel for its central location. Guests have said that they like walking to nearby restaurants and stores, and feel quite safe at night.
Guests working while in town find that the amenities of this hotel accommodate their business needs. Spacious accommodations, free Wi-Fi, a business center and meeting rooms are all helpful to getting the job done.
Guests love the lush landscaped gardens that surround the relaxing pool area. They also like that they can just enjoy the cool water while waiting for drinks at the swim-up bar. Plus, the hotel staff keeps the pool area very clean, which is another plus.
On several occasions guests have encountered issues with the plumbing in their rooms and suites. Showers, sinks and toilets seem to have a drainage problem. However, the hotel is highly responsive and will send maintenance to fix the problems right away.
Sometimes there is a staff shortage at the restaurant, causing slower than usual service. In addition to there not being not enough servers, ordering drinks takes a while because the bar is not in the same location as the restaurant and wait staff has to walk a bit to pick up the drinks.
Random drilling and maintenance calls late night have kept guests up longer than they would like. Many found the construction noise so disruptive that it disturbed their sleep.
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