Albergo Villa Edy

This hotel offers a serene escape, distinguished by its elevated position providing stunning views of Lake Como and the surrounding mountains, a signature feature that captivates many guests. Its tranquil setting, coupled with recreational facilities like a swimming pool and tennis court, makes it an ideal choice for relaxation seekers, couples on a romantic getaway, and families looking for a peaceful base with amenities. Guests consistently highlight the hotel's cleanliness, the generally friendly staff, and the pleasant breakfast experience. While the location offers quietude, visitors should be prepared for a steep walk to and from the town and ferry, making it particularly suitable for those who enjoy walking or who plan to rent a car for easier mobility. To enhance your stay, consider requesting a room with a lake view to fully appreciate the picturesque surroundings.

Facilities & Amenities
The hotel boasts a range of appealing facilities that contribute to a relaxing stay. A well-maintained outdoor swimming pool is a major draw, providing a refreshing escape, especially during warmer months, and is often described as clean and inviting. An immaculate tennis court is also available, offering a recreational option for active guests. The property provides ample and secure free parking, which is a significant advantage in the area, with the parking area often closed overnight for added security. Guests appreciate the charming bar area for evening drinks and the beautiful, well-kept garden spaces that offer tranquil spots for relaxation. While Wi-Fi is available, some guests noted that the connection can be inconsistent or experience interruptions.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and well-maintained, contributing to a pleasant stay. The beds are often described as comfortable, ensuring a restful night's sleep, though a few guests found them to be on the harder side. While bathrooms are clean, some are noted as being small or having a somewhat dated appearance, with some lacking a bidet or a basin plug. A recurring theme is the issue of noise levels due to seemingly thin walls, with guests reporting being able to hear neighbors' conversations, movements, or bathroom activities. Air conditioning is present in rooms, but some found it to be loud or limited in its temperature range. The TVs in rooms are often described as small or difficult to watch, and the absence of kettles or coffee makers in the rooms is a minor point of contention for some.

Dining & Food Quality
Feedback on dining experiences is somewhat mixed, though breakfast generally receives positive remarks. Most guests praise the breakfast as good, varied, and delicious, often highlighting the quality of the coffee and the pleasant eating area. However, some found the selection to be simple or limited. The restaurant and dinner service garnered more varied opinions; while some guests enjoyed their meals, many described the food as pre-prepared, microwaved, or lacking in flavor, and occasionally overpriced for the quality offered. One guest noted a specific instance where a meal was not freshly prepared. The bar area is appreciated for providing a convenient option for evening drinks and a pleasant atmosphere.

Location & Accessibility
The hotel's location is a significant aspect of the guest experience, situated on a hill above the main road, which provides a peaceful atmosphere and amazing views of Lake Como and the surrounding mountains. This elevated position means it is a 10 to 15-minute walk down to the lake, the town center, restaurants, and the ferry port. However, the return journey is a steep uphill walk, which some guests found challenging, especially in hot weather or for those with mobility issues. While some parts of the road lack pavements, there is often a narrow path available. The availability of free parking on-site is a major advantage, making it convenient for guests traveling by car. Public transportation, such as the bus stop, is accessible, but bus services can be infrequent, leading some guests to recommend renting a car for greater flexibility.

Staff & Service
The staff at the hotel consistently receives high praise from the majority of guests for their friendliness, helpfulness, and welcoming demeanor. Many reviewers highlight their attentiveness and willingness to assist with various requests, from providing local transport information to helping arrange taxis or offering recommendations. The check-in process is generally described as smooth and efficient. Guests appreciate the staff's efforts to ensure a comfortable stay, with some specific individuals being singled out for their exceptional service and charm. However, a small number of guests reported isolated instances of staff being unapproachable or arrogant, and there was one notable issue regarding a taxi arrangement where the quoted price was significantly higher than standard rates.

Additional Information
A critical piece of information for potential guests concerns the pet policy; one review detailed a negative experience where a guest was unable to stay due to dogs not being allowed, and a promised refund was subsequently denied by management. Guests should also be aware that the room keys are attached to heavy key fobs, which some found inconvenient. While the hotel offers a tranquil setting, some guests noted the presence of mosquitoes in the garden area. It's advisable for guests to clarify any specific policies or amenities directly with the hotel prior to booking, especially if traveling with pets or requiring specific in-room features.