ALPHAtauern Health Resort

This hotel is highly regarded for its direct access to the ski slopes, making it an ideal choice for winter sports enthusiasts. Guests consistently highlight the exceptional culinary experience and the warm, attentive service provided by the staff. The hotel is particularly well-suited for skiers, couples, and families seeking a comfortable and convenient base for their mountain adventures, with many appreciating the family-run atmosphere. To make the most of your stay, consider inquiring about the recently renovated rooms for a more modern experience, and be aware of the spa's operating hours to plan your relaxation time effectively.

Facilities & Amenities
The hotel offers a well-equipped spa area, which, while described by some as compact, provides a relaxing retreat after a day on the slopes. It features various saunas, including Finnish, infrared, and steam options, along with a Kneipp basin and shower grotto. Guests appreciate the availability of snacks, tea, and water within the spa. A notable convenience is the spacious ski cellar, where each room is assigned a locker equipped with boot heaters, ensuring gear is dry and ready for the next day. Free Wi-Fi is available throughout the hotel, including in guest rooms, providing reliable connectivity.

Cleanliness & Room Comfort
Guests generally commend the cleanliness of the rooms, with housekeeping receiving high praise for their thoroughness. Most guests found the beds comfortable, ensuring a restful night's sleep. While some rooms are described as beautifully renovated with modern furnishings and balconies offering mountain views, a portion of the rooms are noted as being older or only partially updated, particularly the bathrooms. These older bathrooms may feature dated fixtures, small showers, or separate toilets. Some rooms include convenient amenities like a coffee machine or electric kettle, though not all. Noise levels are generally low, contributing to a peaceful stay.

Dining & Food Quality
The dining experience is a consistent highlight for most guests, who praise the exceptional quality and variety of the food. The breakfast buffet is described as rich and extensive, offering a wide selection including fresh bread, organic teas, and made-to-order egg dishes. The multi-course dinner menu, often featuring four or five courses, receives widespread acclaim for its deliciousness, presentation, and daily changing options, including choices for meat, fish, or vegetarian preferences. An afternoon snack is also provided, though its quality can vary. Some guests noted occasional delays in refilling buffet items during busy periods.

Location & Accessibility
The hotel boasts an excellent location for skiers, being just a few steps or a very short walk from the ski slopes and lifts, allowing for convenient ski-in/ski-out access. It is also centrally located within the town, with shops, ski rentals, and other amenities easily accessible on foot. The compact nature of the ski resort means guests can explore the entire area with ease. Spacious outdoor parking is available free of charge directly at the hotel, adding to the convenience for guests arriving by car. The proximity to nightlife options is also noted, yet the hotel maintains a quiet atmosphere.

Staff & Service
The staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight the warm welcome and the proactive approach of the team, including the owners, in ensuring a pleasant stay. The check-in process is described as smooth and efficient. Service in the restaurant is particularly noted for being attentive and accommodating, with staff making efforts to fulfill guest requests. While most interactions are positive, a few guests experienced minor communication challenges or perceived a lack of warmth from some staff members, though these instances were isolated.

Additional Information
The hotel operates with a pet-friendly policy, welcoming guests traveling with their animals. Some rooms are uniquely equipped with an in-room infrared cabin or sauna, offering a private wellness experience. The hotel provides a ski room with individual lockers and boot heaters for each room, ensuring convenience for winter sports enthusiasts. Guests appreciate the reliable and fast Wi-Fi available throughout the premises. The hotel's approach to renovation is ongoing, with some areas and rooms being modernized while others retain a more traditional, older charm.