Alpina

This hotel is highly regarded for its prime central location in Livigno, offering unparalleled access to the town's attractions and a vibrant atmosphere. Guests consistently highlight the warm hospitality and attentive service provided by the staff, which contributes significantly to a welcoming and comfortable stay. The restaurant's excellent cuisine is another major draw, with many guests praising the quality and variety of dishes. This makes the hotel an ideal choice for couples seeking a relaxing getaway with good food and easy access to local charm, as well as families looking for convenience and a welcoming environment. Skiers also find it suitable due to its proximity to lifts and bus stops. To ensure the best experience, guests are advised to inquire about specific room types if modern amenities are a priority, and to be aware of potential noise from the central street, especially during peak times.

Facilities & Amenities
The hotel offers convenient and ample parking, including both private and covered options, which is highly appreciated by guests. A ski deposit is available for storing equipment, though some visitors noted a lack of ski boot dryers and limited access hours, particularly in the early morning or late at night. While the hotel does not feature a swimming pool, its common areas, including the restaurant hall and lobby, are often described as characteristic, beautiful, and elegantly furnished, providing a pleasant atmosphere for relaxation. Most guests found the Wi-Fi service adequate, though a few experienced connectivity issues. The availability of ice machines and vending machines adds to guest convenience.

Cleanliness & Room Comfort
Guests consistently praise the hotel's cleanliness, noting that both the common areas and rooms are well-maintained and spotless. However, feedback on room comfort and condition is mixed. Many rooms are described as dated and in need of renovation, with some mentioning worn furniture, small sizes, or the presence of carpeting which some guests found problematic for dust. The bathrooms frequently receive criticism for being old-fashioned, lacking proper shower facilities (some only having bathtubs without showerheads or with low ceilings making standing difficult), and featuring wobbly fixtures. While some guests found the beds comfortable and large, others reported them as too soft or noisy. Noise levels can also be an issue, with some guests experiencing disturbances from the street or thin walls allowing sound from corridors. A common complaint is the absence of a mini-fridge or tea kettle in the rooms.

Dining & Food Quality
The hotel's restaurant consistently receives high praise for its excellent food quality and delicious dishes, with many guests recommending it. The dinner menu, especially for half-board guests, is described as varied, abundant, and featuring high-quality traditional cuisine. The breakfast offering is generally considered good to excellent, with a wide selection of both sweet and savory options. However, some guests found the breakfast room to be too small and crowded, especially during peak hours, and noted that the breakfast service hours were somewhat limited, which could be inconvenient for early skiers. While the overall food experience is positive, a few guests mentioned that the half-board menus remained unchanged over multiple visits, and some found the pricing for certain items, like orange juice or water, to be on the higher side.

Location & Accessibility
The hotel boasts an exceptional central location in Livigno, placing guests directly on the main pedestrian street and within easy walking distance of shops, restaurants, and attractions. This central location is a significant advantage for exploring the town. For skiers, the hotel offers convenient access to the ski lifts, with some being reachable on skis and others via the nearby free ski bus service. Parking is readily available and often free for guests, including private and covered options, which is a major benefit in Livigno. However, guests should be aware of the Limited Traffic Zone (ZTL), as access requires a pass provided by the hotel, and some guests reported unexpected fees associated with it. The central position can also lead to street noise, particularly at night.

Staff & Service
The hotel staff consistently receives overwhelmingly positive feedback for their friendliness, helpfulness, and professionalism. Guests frequently highlight the warm welcome and the staff's attentiveness to their needs, making them feel at home. The restaurant staff in particular is often singled out for their exceptional service, described as very attentive, quick, and sympathetic. While most interactions with the reception staff are positive, some guests reported instances of less helpful or somewhat abrupt responses when seeking information. The housekeeping service is also commended for its efficiency and the consistent cleanliness of the rooms. The hotel maintains a pet-friendly policy, though guests bringing dogs should be aware of an additional fee and that pets are not permitted in the main dining room.

Additional Information
Guests should be aware of a Limited Traffic Zone (ZTL) fee for vehicle access, which some found to be an unexpected charge upon arrival, despite the hotel providing the necessary pass. The pet-friendly policy includes an extra nightly fee, and while pets are welcome, they are not allowed in the main dining area, which can be a consideration for some travelers. For those staying in the hotel's associated apartments, some reviews noted issues such as a lack of sufficient kitchen utensils, a small refrigerator, and in some cases, visible mold or insufficient lighting. Operational details like the breakfast hours being too short for early skiers and the ski room not being accessible during late night or early morning hours were also mentioned as minor inconveniences.