Aluasun Lago Rojo - Adults Recommended

This hotel offers a memorable stay, primarily distinguished by its prime location just moments from the beach and its inviting rooftop pool and bar area, which provides stunning views. Guests frequently highlight the spacious rooms and the consistently friendly and helpful staff. The hotel is particularly well-suited for adults and couples seeking a relaxing getaway, as it maintains a tranquil atmosphere. Its central position also makes it ideal for sightseers and those who enjoy exploring local shops, bars, and restaurants on foot. To enhance your experience, consider requesting a room away from the street side to minimize noise, and be aware that sunbeds on the rooftop can be limited, so early arrival is advisable.

Facilities & Amenities
The hotel features a popular rooftop pool and terrace, which are highly praised for their fantastic views and relaxing ambiance, complemented by a convenient rooftop bar. While the rooftop pool is a major draw, some guests note that it and the ground-floor pool are unheated, making them too cold for use during cooler months, and the hot tub can also be cold. Sunbed availability on the rooftop terrace is a recurring concern, with many guests finding them limited and often reserved with towels despite hotel policies. The hotel offers free Wi-Fi, though some guests report it can be weak in rooms. The elevators are described as small and occasionally slow, leading some guests to prefer using the stairs.

Cleanliness & Room Comfort
Guests consistently commend the hotel's cleanliness, noting that rooms are spotless and well-maintained by the diligent housekeeping staff. The rooms are spacious, with many guests appreciating the generous size, especially the junior suites. Beds are frequently described as very comfortable and large, ensuring a restful sleep for most. However, noise levels are a significant concern for some, with complaints about thin walls, slamming doors, and considerable street noise, particularly from early morning bin collections. In-room amenities include a kettle and a small fridge, though some guests mention the absence of complimentary tea or coffee supplies. Bathrooms are generally spacious, but some are noted as dated or having issues with drain smells or inconsistent shower temperatures.

Dining & Food Quality
The hotel's breakfast receives high praise for its plentiful variety and good quality, with many guests enjoying the freshly cooked eggs and omelettes prepared by a dedicated chef. However, some guests report that hot food can be cold, and there are occasional queues for tables and coffee machines during peak times. Dinner feedback is mixed; while many find the buffet varied and of good quality, others describe it as mediocre, with limited choices, cold dishes, or a focus on continental cuisine that may not suit all tastes. The restaurant can become very busy and crowded, leading to long waits for tables and service, and some guests note that the staff can appear understaffed.

Location & Accessibility
The hotel boasts an excellent central location, consistently highlighted as one of its strongest assets. It is just a two-minute walk from the beach via a convenient back gate, providing easy and direct access to the promenade. Guests appreciate being within easy walking distance of a vast array of shops, bars, and restaurants, making it simple to explore the local area. The marina is also an accessible walk for those looking to venture further. For broader travel, the hotel is well-situated near public transport options, offering easy connections to the airport and other nearby towns. Parking is available, though it is noted to be expensive, with both on-site and nearby options.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and attentive service. Guests frequently highlight their professionalism and willingness to go above and beyond to ensure a pleasant stay. The check-in process is generally described as quick and efficient. Housekeeping staff are particularly commended for their thorough daily cleaning and attention to detail. While restaurant staff are often noted for their hard work and helpfulness, some guests observe that they can be understaffed, leading to delays in service. The hotel also earns appreciation for its thoughtful touches, such as recognizing guest birthdays with cards and complimentary drinks.

Additional Information
This hotel operates as an adults-only establishment, which many guests appreciate for its quieter atmosphere, though some note the primary demographic tends to be older. The hotel's overall decor is described as traditional and somewhat dated, with some areas showing signs of wear, suggesting a need for renovation. A common point of feedback is the hotel's air conditioning policy, which is centrally controlled and often turned off during cooler months, leading to uncomfortably warm rooms for some guests. The hotel maintains a pet-friendly policy, which is a significant positive for those traveling with animals. There is also a dress code for the dining room, though guests frequently observe that it is not consistently enforced.