Hotel Americana Inn & Suites, Pigeon Forge, USA - www.trivago.com

Hotel Americana Inn & Suites (Pigeon Forge, USA)

Hotel Americana Inn & Suites (Pigeon Forge, USA)

About Americana Inn & Suites

Situated in central Pigeon Forge, Americana Inn and Suites is set between traffic lights three and four. The Dollywood Theme Park is a mere ten minute drive from the hotel. The rooms at Americana Inn and Suites have classic decor and feature a seating area with dazzling mountain views. Facilities of satellite TV, microwave, minifridge, and tea and coffee making machine are provided in all the rooms. The hotel features a large swimming pool and a hot tub. The staff at the reception is available 24 hours. Parking facilities are complimentary and Wi-Fi can be freely accessed both in the rooms and in public areas. The hotel is pet friendly. Breakfast at the hotel is inclusive and is a continental fare. Vending machines for snacks and drinks are present on site. The hotel is a 20-minute drive from the Great Smoky Mountains National Park.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

2825 Parkway, 37863, Pigeon Forge, USA

Rating overview

5.3
trivago Rating Index based on 2913  reviews from:
  • Location
    Very good  8.0 / 10
  • Rooms
    Okay  5.0 / 10
  • Service
    Okay  5.7 / 10

Positive Reviews

positive:

Central location

The Americana Inn and Suites is in a central location, at a close distance to several of Pigeon Forge's attractions. Many of the places can be covered on foot like The Red Roof Mall which is located just across the street from the hotel. Guests are spoilt for choice with entertainment facilities like Dollywood theme park, Great Smoky Mountains National Park, Tanger Outlet Mall, Splash Mountain, Miracle Theatre and gaming arcades all being closely located to the hotel.

positive:

Rooms with balconies and lovely views

The 167 rooms in the hotel are equipped with satellite televisions, minifridges, microwave and kettles. They have balconies and patios which offer lovely views of the mountains. The popular Rod Run parade passes by the hotel, so guests staying during the time have a firsthand view of the parade seated in the comfort of the room balconies.

positive:

Good amenities

The hotel has a large heated outdoor pool with a sun deck and loungers. For children there are video games and a pool table. A hot tub is available seasonally. The staff provides assistance at the reception 24 hours. Guests have the convenience of fax and photo copying as well. Free continental breakfast is provided and many facilities for dining are close by to the hotel. Parking is free and so is Wi-Fi access.


Negative Reviews

negative:

Disgustingly dirty rooms

The rooms are not clean. Carpets are dusty and walking bare foot on it results in making feet black. Bathrooms are dirty as well with hair in the bath tub and mold on it.

negative:

Badly maintained hotel

The common areas in the hotel like the pool and breakfast area are all badly maintained. Nasty smells are prevalent too as trash is strewn over the place.

negative:

Lacking and poorly functioning amenities in rooms

Amenities like towels are not provided. Air conditioning is in poor working condition. The beds do not have pillow cases. The doors have broken locks on them.


All amenities

Hotel facilities
  1. Elevator
  2. Hairdresser
  3. Car park
Room facilities
  1. Bathtub (upon inquiry)
  2. Shower
  3. Television
  4. Hairdryer
Sports facilities
  1. Golf course
Suitable for
  1. LGBT friendly
Accessibility
  1. Accessible parking
For children

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 11:00

Contact

2825 Parkway , 37863 , Pigeon Forge , USA
Telephone: +1 8654280172 | Fax: +1 8654287903 | 

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Hand sanitizer provided

Interesting hotels nearby Americana Inn & Suites

These hotels may also be interesting for you...

Destinations nearby Americana Inn & Suites

Other destinations close to Americana Inn & Suites

Explore nearby attractions