Americas Best Value Inn Sault Ste. Marie

This hotel is frequently chosen for its exceptional value, offering a clean and comfortable stay that often exceeds expectations for its price point. Its signature feature is the combination of recently updated rooms with friendly and accommodating staff, creating a welcoming atmosphere for guests. The property is particularly well-suited for budget-conscious travelers, pet owners, and those seeking a simple, clean place for an overnight stay or a quick trip. Many guests appreciate the hard flooring in the rooms, which contributes to the perceived cleanliness. To ensure a more peaceful experience, guests might consider requesting a room on the second floor to minimize noise from above, as the hard surfaces can amplify sounds.

Facilities & Amenities
While the hotel does not feature a swimming pool, it offers several convenient amenities that enhance the guest experience. Guests appreciate the ample parking space, including the ability to accommodate larger vehicles like sled trailers. Many rooms are equipped with a mini-fridge and microwave, providing added convenience for storing and preparing snacks. The availability of vending machines and an onsite washer and dryer further contributes to a comfortable stay. A standout feature is the provision of 24/7 coffee and other beverages in the lobby, which is highly valued by guests. However, it is important to note that the hotel lacks an elevator, which can pose a challenge for guests with mobility issues or heavy luggage, particularly for those assigned to upper floors.

Cleanliness & Room Comfort
Guests generally find the rooms to be very clean and well-maintained, often noting the presence of hard flooring which many prefer over carpet. While some rooms have undergone renovations with new flooring and updated fixtures, a few guests have observed areas that still appear dated or in need of minor repairs, such as holes in walls or chipped furniture. Feedback on bed comfort is mixed, with some guests praising them as comfortable or soft, while others describe them as hard or squeaky. A recurring concern is the noise level, with many guests reporting thin walls that allow sounds from neighboring rooms, hallways, and especially footsteps from above to be easily heard. Some rooms also have loud heater fans or bathroom fans, and occasional reports of a persistent unpleasant smell or strong air freshener are noted.

Dining & Food Quality
The hotel offers a complimentary breakfast, which guests describe as basic or minimal. While it serves its purpose for a quick start to the day, the selection is often limited, typically including items like cereals, breads, pastries, coffee, and juice. Many guests express a desire for more substantial options, such as hot food items like eggs, bacon, or sausage, which are not consistently available. Some have noted issues with the breakfast setup, such as cold food, empty dispensers, or a lack of condiments like butter or cream cheese. Despite these limitations, the continuous availability of coffee and other beverages in the lobby throughout the day is a positive aspect frequently highlighted by guests.

Location & Accessibility
The hotel boasts a highly convenient location, making it an attractive choice for various travelers. It is situated within easy reach of restaurants, stores, and shopping centers, with many amenities being within walking distance. Guests appreciate its proximity to key areas such as downtown, the freeway, and the Canadian border. For those visiting local events or institutions, the hotel is conveniently located near the hockey rink and a college campus. The presence of a State Police station nearby also contributes to a sense of safety and security. While the hotel offers ample parking, some guests have noted the presence of potholes in the parking lot, which could be a minor inconvenience.

Staff & Service
The hotel consistently receives high praise for its friendly staff, who are frequently described as professional, courteous, and exceptionally helpful. Guests often highlight their positive interactions with the front desk team, noting their accommodating nature and willingness to assist with various requests, from providing local recommendations to resolving issues efficiently. The check-in and check-out processes are generally reported as speedy and smooth. Staff members are commended for their attentiveness and dedication to guest satisfaction, with many reviews sharing specific instances of staff going above and beyond to ensure a comfortable stay. This commitment to excellent service is a recurring theme, significantly contributing to the overall positive guest experience.

Additional Information
A notable aspect of this hotel, frequently mentioned by guests, is the presence of long-term residents, which some find impacts the overall atmosphere. Guests should be aware of potential undisclosed incidental fees, particularly for pet stays, which have led to frustration for some upon check-out. The hotel does not typically offer daily housekeeping services during multi-night stays, which some guests have noted. Furthermore, some guests have reported issues with smoking near the main entrance, with smoke occasionally drifting into the lobby and breakfast areas. While the hotel has undergone some renovations, guests may still encounter areas that are in the process of being updated.