AmericInn by Wyndham Pampa Event Center

This hotel offers a distinctive experience, marked by its unique 70s-inspired lobby aesthetic and a generally friendly, welcoming staff who strive to assist guests. It is particularly well-suited for travelers passing through who appreciate a convenient stop, pet owners seeking accommodating lodging, and families looking for a place with recreational facilities, when available. The hotel is also often chosen by budget-conscious travelers due to its perceived value. To ensure a smooth stay, it is advisable to confirm the operational status of the pool and hot tub before booking, as these facilities are sometimes undergoing maintenance. Additionally, guests should thoroughly inspect their room upon arrival to ensure all amenities are functional and the space meets their cleanliness expectations.

Facilities & Amenities
The hotel features an indoor pool and a hot tub, which are popular with guests when operational, though some reviews indicate these facilities are frequently out of service or not adequately heated. Free parking is consistently available and appreciated, especially by those traveling with larger vehicles or trailers. While Wi-Fi is provided, its quality can be inconsistent, with some guests reporting poor connectivity. The hotel also offers ice machines and vending machines for convenience. However, some guests have noted a general worn-down appearance in common areas, including issues with the elevator having gaps or being broken. There are also reports of advertised amenities like a fitness center or pool table not being present.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is notably mixed. Many guests praise the rooms for being clean, comfortable, and seemingly newly remodeled, often highlighting good shower pressure and ample hot water. However, a significant number of reviews detail issues such as dirty sheets, presence of hair in rooms and bathrooms, cracked tiles, and sticky floors. Room amenities are also a point of contention, with reports of non-working AC units, bathroom fans, lights, remotes, refrigerators, and coffee makers. Some guests found the beds hard or lumpy, and noted noisy AC units. Concerns about missing peepholes, broken door locks, and exposed wires in some rooms also suggest maintenance inconsistencies.

Dining & Food Quality
The hotel provides a complimentary breakfast, but guest opinions on its quality vary widely. Some guests found the breakfast good, appreciating options such as waffles, sausage, eggs, and burrito makings. Conversely, many describe the breakfast as terrible, citing issues like cold coffee, frozen and reheated eggs, hard biscuits, and a general lack of freshness or variety. There have also been instances where breakfast was not available or the stated hours were incorrect, leading to disappointment for guests relying on this amenity.

Location & Accessibility
The hotel's location is generally considered favorable, offering easy access to the surrounding area and being conveniently situated away from the main highway, contributing to a quieter stay. Guests appreciate its proximity to various restaurants and stores, making dining and shopping convenient. The availability of a large parking lot is a significant advantage for guests traveling with trucks or trailers, providing ample space. While the location itself is praised, some reviews mention that the hotel's exterior areas, such as the grounds, could benefit from more attention to upkeep, with observations of overgrown weeds and siding issues.

Staff & Service
The staff at this hotel receives overwhelmingly positive feedback, with many guests highlighting their friendliness, helpfulness, welcoming demeanor, and attentiveness. The check-in process is often described as quick and efficient, and staff members are frequently commended for being accommodating with requests, including room changes and late arrivals. Many guests recount instances where staff went "above and beyond" to ensure a pleasant stay. However, there are also severe negative reports concerning certain staff interactions, including accusations of rude behavior, unprofessional conduct, and issues related to refunds or cancellations.

Additional Information
The hotel maintains a pet-friendly policy, which is appreciated by guests traveling with animals. However, some pet owners have reported issues with the pet fee, noting discrepancies in the stated amount and difficulties with deposits, including accusations of pet-related damage. A $100 deposit is frequently mentioned, and guests have experienced challenges in getting this deposit refunded, particularly in cases of cancellation or alleged room issues. The hotel appears to be undergoing remodeling, which can lead to newly updated rooms but also temporary closures of facilities like the pool. Housekeeping service can be inconsistent, with some guests noting a lack of daily service or towel replacement.