AmericInn by Wyndham Webster City

The hotel's consistent reputation for friendly and accommodating staff stands out, creating a welcoming atmosphere for guests. Its signature feature is its commitment to providing a comfortable and convenient stay, making it an ideal choice for travelers seeking a reliable stopover. Guests frequently highlight the hotel's overall cleanliness, the quality of its breakfast offerings, and its accessible location. For families, the presence of an indoor pool and a satisfying breakfast make it a practical choice, while pet owners will appreciate its accommodating policy. To enhance your stay, it is advisable to inquire about the hot tub's operational status upon arrival, as its availability can be inconsistent, and be prepared for potential key card issues by confirming room access with the front desk.

Facilities & Amenities
The hotel features an indoor pool and a hot tub, which are popular amenities for guests. While the pool is generally described as clean and well-maintained, some reviews indicate it can occasionally be booked for children's parties, limiting general access. The hot tub, however, is a frequent point of concern, with numerous reports of it being out of service, cold, or having cleanliness issues, including one severe instance. Guests also have access to Wi-Fi, though some have noted inconsistent performance, particularly for streaming. The hotel offers ADA rooms on the ground floor, providing accessible accommodations for guests with specific needs. Despite some challenges with the hot tub, the available facilities contribute to the overall guest experience.

Cleanliness & Room Comfort
Guests generally find the rooms clean and well-maintained, with many appreciating the overall tidiness of the property. The beds receive mixed feedback; while some guests describe them as very comfortable and conducive to a good night's sleep, others find them too hard or the pillows uncomfortable. Rooms are often noted for being spacious and quiet, with some guests specifically mentioning the effective soundproofing. However, there are recurring concerns about room smell, with descriptions ranging from musty and mildew to a strong industrial perfume. The AC units are generally effective, providing a comfortable temperature, though some guests experienced issues with them not functioning correctly. Some rooms also feature a fireplace and whirlpool tub, adding to the comfort.

Dining & Food Quality
The breakfast at the hotel is a significant highlight for many guests, frequently described as delicious, great, and exceeding expectations. Guests appreciate the breakfast variety, which often includes freshly made Belgian waffles, personalized breakfast sandwiches, hash browns, eggs, sausage, a selection of yogurt, bagels, toast, English muffins, and various cereals including oatmeal. Beverages like coffee, apple cider, hot cocoa, tea, and juices are also available. While the hot breakfast items are generally praised, some guests have noted issues with items running out, being cold, or the juice dispenser being empty. Some feedback also suggested a desire for more gluten-free and healthy options, but overall, the breakfast is a strong positive.

Location & Accessibility
The hotel boasts a convenient location, situated just off the highway, making it easily accessible for travelers passing through. Guests appreciate its visibility from the road, which simplifies finding the property, especially for those unfamiliar with the area. While the immediate vicinity may not offer many dining options, the location is generally described as having a safe feeling. It is considered the primary lodging option in its town, with some guests noting its proximity to a gas station. The hotel's accessibility and ease of navigation contribute positively to the overall guest experience, particularly for those on road trips or visiting local family, providing a practical and straightforward stopover point.

Staff & Service
The hotel consistently receives high praise for its friendly staff, who are frequently described as helpful, accommodating, and efficient. Guests highlight the attentive service provided, from assisting with luggage to offering local recommendations. The check-in process is generally reported as quick and smooth, with staff going above and beyond to ensure a positive start to the stay, even assisting with room changes when needed. Similarly, check-out is often described as seamless. The staff's willingness to address issues promptly, such as room maintenance or providing forgotten items, significantly enhances the customer service experience, making guests feel valued and well-cared for throughout their visit, contributing to a pleasant stay.

Additional Information
The hotel maintains a pet-friendly policy, welcoming guests traveling with their animals, which is a significant advantage for pet owners. However, some guests have noted a lack of readily available pet waste bags. A recurring operational challenge involves the key card system, with numerous reports of cards failing to work, requiring frequent trips to the front desk for re-keying. In some instances, staff resorted to using master keys, raising security concerns for guests. The hotel is also undergoing ongoing renovations and updates, with new mattresses and flooring noted in some areas, indicating efforts to improve the property. Guests should be aware that there is only one luggage cart available, which can be inconvenient during busy periods.