Hotel an der Kö Düsseldorf

The Novum Ko Düsseldorf boasts a convenient location near popular attractions like Königsallee and the Aldstadt, making it easy for guests to explore the city. Many reviewers also appreciated the proximity to supermarkets like Aldi and Lidl. However, some guests noted issues with the Wi-Fi connectivity in the rooms and the limited selection and seating at breakfast. While the hotel is generally considered a good value, some guests have reported cleanliness issues and maintenance concerns that could impact the overall experience.

Several reviewers mentioned the slow Wi-Fi, which was a recurring issue, especially for guests needing it for business. Some guests noted that the Wi-Fi signal was only strong in the lobby. The elevator being out of service was also a common complaint, particularly for those staying on higher floors. Some rooms were equipped with a kitchenette, which was appreciated by some guests, but others noted the lack of basic amenities like tea or coffee-making facilities.

Many guests reported issues with room cleanliness, citing problems such as hair in the bathroom, mold in the shower, and dusty surfaces. Some reviewers also mentioned finding old gummy bears or coffee spills in the room. The comfort of the beds was also a point of contention, with some guests finding the mattresses too soft. Some reviewers noted that the rooms were not soundproofed, and they could hear noise from neighbors or the street.

While some guests found the breakfast to be sufficient, others criticized the limited selection and lack of variety. The breakfast area was also described as small and crowded during peak times. Some reviewers noted the absence of hot items like scrambled eggs and the limited milk options for those with lactose intolerance. The quality of the coffee was also mentioned, with some guests preferring other options.

The hotel's central location was frequently praised, with many guests highlighting its proximity to shopping streets, the city center, and public transportation options. The hotel's location was also considered quiet and easy to find. However, some guests found the surrounding area to be unsafe or undesirable. While parking was available, it was considered expensive by some, and the spaces were described as tight.

Several guests mentioned the unfriendly staff, citing issues with communication and responsiveness. Some reviewers reported that the reception was often unstaffed and that it was difficult to get assistance with problems. The lack of English-speaking staff was also a concern for some international travelers. Some guests also reported that their emails were not responded to in advance.

Some guests reported issues with room safety, including a shared balcony with other rooms and a broken deadbolt on the door. One guest reported finding tape on the door, concealing a hole that could have been used to open the door from the outside. The lack of security was also a concern for some guests, particularly given the absence of staff on site.

Many guests felt that the hotel was outdated and in need of renovation. Some reviewers mentioned old furniture, small televisions, and broken fixtures. The lack of air conditioning in some rooms was also a concern, especially during hot weather. Some guests also reported issues with the ventilation in the bathroom, leading to unpleasant smells.

Overall, the Novum Ko Düsseldorf is considered a budget-friendly option with a convenient location, but guests should be aware of potential issues with cleanliness, maintenance, and service. The hotel may be best suited for budget-conscious travelers who prioritize location over amenities and are willing to overlook some shortcomings.