Anniversary Inn - Boise

The hotel is celebrated for its unique themed rooms and elaborate decor, offering a distinctive and immersive experience that sets it apart. This makes it an ideal destination for couples seeking a romantic getaway, honeymooners, or those looking for a special staycation to escape the everyday. Guests are drawn to the creative environments, from jungle safaris to royal palaces, which aim to transport them to a different world. While the thematic design is a consistent highlight, recent reviews indicate a decline in overall quality, particularly concerning breakfast and room maintenance. To ensure a smoother experience, it is advisable to confirm all reservation details directly with the hotel and manage expectations regarding the current state of amenities and dining services, as many long-time patrons have noted significant changes.

Facilities & Amenities
The hotel's themed rooms often feature large jetted tubs, which many guests find to be a relaxing and enjoyable amenity, though some have reported issues with their functionality, cleanliness, or water temperature. While the concept of fireplaces in rooms is appealing, several guests noted that these were often non-functional or turned off seasonally. Access to a DVD library is available for in-room entertainment, and Wi-Fi is provided, though some found the internet connection unreliable. Basic conveniences like refrigerators are present, but the absence of microwaves in rooms was a common point of disappointment for guests expecting to heat food. There are also mentions of limited ice machines and a lack of an elevator, which can be inconvenient for some.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is notably mixed, with many expressing significant disappointment. While some rooms are described as clean and tidy, a recurring theme in reviews highlights issues such as dirty carpets, dust on surfaces and decor, stained bedding, and uncleaned bathrooms with mold on caulking or hair in tubs. The beds receive varied comments; some find them comfortable and solid, but a substantial number of guests report hard mattresses, saggy spots, or feeling springs, leading to uncomfortable sleep. Issues with broken fixtures, unsecured toilets, chipped furniture, and windows left open or dirty also detract from the overall room experience. Noise levels from pipes, staff, or adjacent rooms were also a concern for some.

Dining & Food Quality
The dining and food quality, particularly for breakfast, has seen a significant decline according to many recent guests. What was once praised as a highlight, including fresh, handmade options, has reportedly shifted to pre-made, low-quality items. Guests frequently report cold food, soggy pastries, rubbery eggs that taste artificial, and watered-down juice. The breakfast menu is now very limited, with guests having no choice in the main entree, and items like bacon or coffee often being unsatisfactory. Breakfast delivery can be late, sometimes by over an hour, and the use of plastic disposable dishes and cutlery has further diminished the perceived value and experience. Room service options are also described as limited and basic, with frequent issues regarding item availability and quality.

Location & Accessibility
The hotel generally boasts a convenient and quiet location, making it appealing for guests looking to explore the area. It is often described as being within easy reach of downtown, the stadium, zoo, and river, allowing for pleasant walks to various attractions and local events. This central positioning is a significant draw for many visitors, providing easy access to the city's offerings. Parking is available on-site, though some guests with larger vehicles found it a bit challenging, and the lot is noted to be gravel. While the location is praised for its accessibility to local points of interest, there are mentions of the hotel being situated on a quiet street next to a park, contributing to a peaceful atmosphere despite its urban proximity. The ease of reaching various landmarks enhances the overall guest experience, especially for those on a leisure trip.

Staff & Service
Feedback on staff and service is highly varied, with many guests reporting a noticeable decline in quality. While some guests praise the friendly staff, helpfulness, and attentiveness, particularly during check-in or when resolving immediate issues like room changes, a significant number of reviews highlight negative experiences. Common complaints include rude staff, unresponsiveness to calls or emails, poor communication regarding reservations or hotel policies, and difficulty in resolving issues like refunds or forgotten items. The check-in process can be slow or problematic, with some guests reporting being turned away or having their rooms changed without notification. Overall, the consistency of service seems to have deteriorated, leading to frustration for many patrons.

Additional Information
Recent reviews frequently attribute the decline in hotel quality to a change in ownership, leading to significant shifts in policies and guest experience. Guests report issues with gift cards no longer being honored, the discontinuation of previous discounts (including military rates), and the introduction of new deposits or payment plans that cause confusion. There are also concerns about accessibility, with multiple mentions of stairs and the absence of an elevator, making it challenging for guests with mobility issues. Some guests experienced noise from other rooms or from hotel operations, impacting their stay. The overall value for the price is questioned by many, who feel the hotel no longer justifies its cost given the reduced amenities and service quality.