Hotel Ansuina

This hotel offers a memorable stay primarily due to its picturesque riverside location, providing guests with tranquil surroundings and beautiful views. It is particularly well-suited for budget travelers and those seeking a peaceful retreat or a convenient base for exploring the region's natural beauty and charming towns. Guests consistently highlight the hotel's excellent value for money, making it an ideal choice for travelers on the road or sightseers looking to discover the nearby thermal pools and historic sites. While the hotel provides a simple experience, its welcoming atmosphere and prime setting are frequently praised. To make the most of your visit, consider taking advantage of the ample on-site parking and exploring the scenic walking paths along the river.

Facilities & Amenities
The hotel provides several amenities that enhance the guest experience, though some aspects receive mixed feedback. Ample private parking is consistently available and easy to access, which is a significant convenience for guests traveling by car. Many rooms and common areas feature terraces or balconies that offer pleasant views of the river and surrounding recreational areas, providing a relaxing space to unwind. While the hotel does not have its own swimming pool, guests note the proximity to a municipal pool and thermal pools nearby. However, a notable drawback for some is the absence of air conditioning, which can impact comfort during warmer periods. Rooms are generally equipped with a television, and some also include a clothesline for convenience.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is quite varied. While some guests commend the hotel for its impeccable sheets and towels, and overall cleanliness, others report issues such as dusty surfaces, the presence of bugs and spiders, and a perceived lack of consistent daily cleaning. A significant number of reviews highlight concerns regarding the beds and mattresses, frequently describing them as old, uncomfortable, noisy (due to springs or bed frames), and sometimes causing back pain. Room temperature is another common concern, with many guests reporting cold rooms due to insufficient heating or heating only being available for limited hours in the evening. While some rooms are noted as spacious with recently renovated bathrooms and large showers, other common complaints include noisy walls allowing conversations from adjacent rooms to be heard, broken blinds, and windows that cannot be fully opened.

Dining & Food Quality
The hotel's dining options receive predominantly mixed to negative feedback. Breakfast is frequently described as scarce, offering limited choices such as sliced bread and basic industrial pastries, with some guests finding the coffee quality to be poor and juices served at room temperature. While some reviews mention an economical breakfast, many guests ultimately chose to dine elsewhere for better variety. The restaurant and bar food also draw criticism for being limited in variety, with reports of cold dishes and some finding the quality unsatisfactory, such as "combined dishes" not meeting expectations. Additionally, the absence of vegan or vegetarian options is noted. Despite these criticisms, a few guests found the restaurant to be a good and economical option for meals, and some praise the attentiveness of the cafeteria staff.

Location & Accessibility
The hotel's location is consistently highlighted as its most significant asset, receiving overwhelmingly positive reviews. Situated directly by the river, it offers beautiful views and a remarkably tranquil environment, making it an ideal spot for relaxation. Guests appreciate its proximity to the charming town of Baños de Molgas, the Roman bridge, and nearby thermal pools. The hotel serves as an excellent base for exploring the wider region, including picturesque "medieval museums" like Allariz and natural attractions such as Parada del Sil and the Río Mao walkways. While the immediate area is quiet, guests note that a car is necessary for exploring further afield, though the hotel provides ample, private, and easy parking facilities, adding to its accessibility.

Staff & Service
The staff generally receives high praise for their friendliness, attentiveness, and helpfulness. Many guests highlight the reception staff and cafeteria attendants for their pleasant demeanor and willingness to assist, including accommodating late arrivals and offering local recommendations for exploring the area. The overall treatment from the staff is often described as very good, with many feeling well-cared for during their stay. However, some guests report issues with room service, noting a lack of daily cleaning or replenishment of toiletries, and occasional delays in service. There are also mentions of perceived informality in management regarding reservations and communication, and some guests experienced language barriers or felt the hotel catered more to specific international guests.

Additional Information
Guests should be aware of several operational aspects that may impact their stay. There have been reports of electricity and hot water being cut off during the night, which can be inconvenient. The hotel's pet policy does not permit animals in the rooms. Some guests noted a new downstairs bar that plays loud music until late hours, potentially disturbing sleep. There are also recurring comments about management issues, including a perceived lack of professionalism, discrepancies between advertised services and actual offerings, and difficulties with administrative tasks like receiving invoices. Furthermore, some guests felt misled by promotional materials, specifically regarding the presence of an air conditioning system and a swimming pool, which are not part of the hotel's facilities but belong to nearby establishments.