Hotel Antika

The hotel is widely celebrated for its breathtaking Matterhorn views, often enjoyed directly from guest rooms and balconies, making it a memorable choice for sightseers and couples seeking a romantic escape. Guests consistently highlight the hotel's cleanliness, spacious rooms, and the overall charm of its mountain-elegant design. It is also a popular destination for skiers and hikers, who appreciate its convenient access to mountain activities and the comfortable amenities after a day outdoors. The excellent breakfast and prime location further enhance the guest experience. To maximize your stay, consider requesting a room on a higher floor for an unobstructed vista of the iconic peak. While the hotel is generally praised for its welcoming atmosphere, guests should be mindful of its firm booking terms, as some past visitors encountered challenges with flexibility during unexpected travel interruptions.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest comfort and relaxation. A notable feature is the well-appointed wellness area located in the basement, which includes a sauna, steam room, infrared chairs, and foot baths, providing a perfect retreat after a day of exploring or skiing. Natural light filters into this area through a skylight, creating a pleasant ambiance. For skiers, the dedicated ski room is highly convenient, offering direct access to the nearby ski bus stop. Guests also benefit from free Wi-Fi throughout the property, ensuring connectivity. While some guests noted the absence of a jacuzzi despite older promotional images, the available wellness options are generally appreciated. Some found the wellness area's resting space to be quite bright, and its operating hours are typically limited to the afternoon.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its exceptional cleanliness, describing rooms as immaculate and spotless. The spacious rooms are designed for comfort, often featuring comfortable beds that ensure a restful night's sleep, though a few guests found the mattresses to be quite firm. Rooms are well-equipped with ample closet and drawer space, coffee supplies, and a kettle, with some even providing a large bottle of still water. Many rooms boast a balcony offering picturesque Matterhorn views or serene river views, enhancing the overall experience. The bathrooms are generally well-laid out with sufficient shelving. While most rooms are described as quiet, some guests occasionally noted minor noise levels from outside. A few rooms are located in the basement or annex buildings, which some guests found less ideal.

Dining & Food Quality
The hotel's breakfast consistently receives high praise from guests, often described as very good, tasty, and extensive. Served buffet-style, it offers a wide variety of choices, including fresh bread, cheeses, meats, and scrambled eggs, ensuring a satisfying start to the day. The coffee from the machine, particularly the cappuccino, is frequently highlighted as excellent, with staff often providing personalized service. Guests appreciate the quality and freshness of the food, contributing positively to their overall experience. While the breakfast is generally well-stocked, some guests arriving later in the morning occasionally found certain items, like pastries or bread, had diminished. A few guests noted that while the selection was ample, options for specific dietary preferences, such as plant-based alternatives, were limited.

Location & Accessibility
The hotel boasts an excellent central location, making it highly convenient for exploring the area. Guests find themselves within easy walking distance of numerous shops, restaurants, and groceries, ensuring all essential needs are met. The train station is typically a 10 to 15-minute walk away, which most guests found manageable, though some noted it could be a bit far with heavy luggage. A significant advantage for skiers is the direct access to the ski bus stop right outside the hotel's ski room, providing effortless transit to the various ski lifts. The hotel is also ideally situated near a popular Matterhorn viewpoint and adjacent to the scenic river, offering picturesque strolls. Its proximity to the local church further adds to its charm and accessibility, placing guests at the heart of the village's offerings.

Staff & Service
The hotel staff generally receives commendation for their friendliness, helpfulness, and attentiveness, contributing to a welcoming atmosphere. Many guests highlight the professional and service-minded approach of the team, particularly praising the quick check-in process and the accommodating nature of the housekeeping staff who ensure rooms are clean and well-maintained daily. Guests often feel well-cared for, with staff ready to assist with various needs. However, feedback on staff interactions is mixed; while many experienced excellent service, some guests reported less positive encounters, describing certain front desk personnel as occasionally rude, unprofessional, or inflexible, particularly concerning specific requests or unexpected situations. These instances, though not universal, have impacted some guests' overall perception of service.

Additional Information
Guests should be aware that some accommodations are located in an annex building, which may require a short walk outdoors to access the main hotel facilities like the breakfast area or wellness center. These annex rooms, or some standard rooms, can sometimes be situated in the basement level, offering less desirable views or natural light, and may lack certain in-room amenities like a refrigerator. While the hotel has undergone renovations in areas such as the breakfast room and some rooms, some guests have noted that other communal spaces, like the bar or lounge area, appear somewhat dated and could benefit from an update.