Aqua Resource Studios & Apartaments

The hotel is widely recognized for its exceptionally spacious rooms, often described as apartment-like, providing ample comfort for guests. A standout feature is the sky bar, which offers spectacular panoramic views, enhancing the overall experience. Guests consistently highlight the hotel's excellent breakfast and the generally friendly and helpful staff. Its prime location near the Holiday Village and a picturesque lake makes it an attractive choice for various travelers. The hotel is particularly well-suited for leisure travelers seeking a comfortable stay with good dining options, families benefiting from the large room sizes, and business travelers who appreciate convenient facilities and accessibility. To ensure a more tranquil experience, it is advisable to request a room situated away from the amusement park, which can be a source of noise.

Facilities & Amenities
The hotel offers a range of convenient facilities, including reliable free Wi-Fi and extensive parking options, both outdoor and underground, which are highly appreciated by guests. Rooms are equipped with functional air conditioning for comfort. While the hotel features elevators, some guests have noted they can be slow, especially during peak times. Most rooms include amenities like a coffee maker, though some guests reported these were broken or required inconvenient unplugging of other appliances. A recurring point of feedback is the absence of a swimming pool, which many guests found to be a significant missing facility. Additionally, some rooms were found to lack safes or mosquito nets, and there were occasional reports of Wi-Fi disconnections.

Cleanliness & Room Comfort
Guests frequently praise the hotel's rooms for being large, spacious, and comfortable, with many highlighting the huge and exceptionally comfortable beds that ensure a restful sleep. The bathrooms are generally described as spacious and clean. However, feedback on overall cleanliness is mixed, with several guests reporting issues such as dirty carpets, visible dust, hair on decorative pillows, and unclean windows. Some found the daily cleaning inconsistent, often limited to just making the bed without changing sheets. A notable concern is the recurring unpleasant sewage smell in some bathrooms. Additionally, some towels were described as old, worn, or having an unpleasant odor. Noise from the adjacent amusement park and poor soundproofing between rooms frequently impacted guests' sleep quality.

Dining & Food Quality
The hotel's breakfast consistently receives overwhelmingly positive reviews, with guests describing it as excellent, rich, varied, fresh, and tasty. The wide selection of items, including good coffee, is a major highlight, catering to diverse preferences. However, feedback regarding lunch and dinner options is less favorable. Many guests found the restaurant's menu for these meals to be limited and lacking in variety, with some expressing disappointment in the overall quality or preparation of dishes. There were also instances where guests noted issues with breakfast service, such as slow refilling of food items or staff appearing overwhelmed during busy periods, impacting the dining experience.

Location & Accessibility
The hotel benefits from a highly regarded good location, situated conveniently near the Holiday Village and the main entrance to Mamaia. This positioning provides easy access to various tourist attractions and places it within a comfortable walking distance, approximately 10 minutes, from the beach. Many rooms offer beautiful views of the adjacent lake, adding to the scenic appeal. A significant advantage for guests is the availability of spacious and free parking. However, the hotel's close proximity to an amusement park is a frequent source of complaint due to considerable noise that can persist late into the night. Some guests also noted that the access road to the hotel can be problematic, particularly during wet weather, and found the immediate surrounding area less inviting when local attractions are closed.

Staff & Service
The majority of guests commend the staff for their friendly, polite, helpful, and attentive demeanor, particularly highlighting positive interactions at the reception and in the restaurant. Many appreciate the quick check-in process and the staff's willingness to accommodate requests, such as providing a baby crib or allowing early check-in. However, a notable number of reviews also point to inconsistencies in service quality. Some guests encountered unprofessional, rude, slow, or overwhelmed staff, especially during busy periods at reception or breakfast. There were specific complaints about staff attitude when addressing guest concerns, and instances where customer service was perceived as lacking, impacting the overall guest experience.

Additional Information
Beyond the standard offerings, the hotel features a notable sky bar that provides panoramic views, making it a unique spot for relaxation and enjoying the scenery. The property is frequently utilized for various events, including weddings, conferences, and business meetings, indicating its suitability for larger gatherings and corporate functions. Guests should be aware that while in-room amenities like a kettle are provided, drinking water in the rooms is not complimentary and is available for purchase. Some visitors reported experiencing unexpected power outages or water supply interruptions during their stay, which caused inconvenience and required staff intervention. Isolated incidents of ants in rooms were also mentioned by a few guests. Furthermore, the hotel's laundry service received criticism from some guests who reported damage to their clothing, suggesting caution when utilizing this particular service.