Hotel Aquarius Dubrovnik

The hotel offers a tranquil and exceptionally clean environment, with its exquisite pool and peaceful garden area serving as a signature feature, providing a serene oasis for relaxation. This makes it an ideal choice for leisure travelers, couples, and families seeking a quiet escape away from crowded city centers, while still being well-suited for sightseers who appreciate easy access to attractions. Guests consistently highlight the hotel's excellent location near the beach and numerous restaurants, along with its attentive staff. To enhance your stay, be mindful that while the hotel offers a quiet retreat, the Old Town is a short bus ride away, easily accessible via a nearby bus stop. For those with early departures, the hotel staff can arrange takeaway breakfast. If room size is a priority, consider inquiring about larger rooms as some standard rooms can feel more compact.

Facilities & Amenities
The hotel boasts a highly praised swimming pool that guests consistently describe as lovely, clean, and an excellent way to cool down after a day of exploring, often appearing beautifully lit at night. Many appreciate the underwater massage feature, adding to the relaxing experience. The surrounding garden and seating area create a peaceful and exquisite space, perfect for unwinding, though some guests wished the pool's closing hours extended later into the evening. The internet connection is generally reliable and strong throughout the hotel, ensuring guests can stay connected with ease, although a few reported intermittent connection issues in specific rooms. The hotel also offers convenient ice machines and vending machines for guest use. It is important for guests to note that the bar may operate seasonally and might not be open during the off-peak months.

Cleanliness & Room Comfort
Guests consistently commend the hotel's cleanliness, frequently describing rooms as exceptionally spotless and well-maintained, contributing to a very pleasant stay. The beds are widely reported as comfortable, ensuring a restful night's sleep. Many rooms are noted for being spacious, with some featuring multiple balconies or even large patios, offering privacy and the benefit of workable louvered shutters for light control and airflow. Despite the high praise for cleanliness, some guests found the room decor to be dated or old-fashioned, with carpets needing updates, though renovations are reportedly planned. While generally quiet, a few isolated comments mentioned issues with noisy air conditioning units that were also noted to be dirty, and some bathrooms showed signs of wear, such as rusty towel racks or ill-fitting shower doors. Basic amenities like body wash or tea/coffee making facilities were occasionally reported as missing.

Dining & Food Quality
The breakfast at the hotel receives widespread praise, with guests consistently highlighting its quality and variety. Many appreciate the good selection of both hot and cold options, including meats, cheeses, eggs, bacon, salads, and pastries, ensuring a satisfying start to the day. The breakfast buffet is described as delicious, fresh, and plentiful, catering to diverse tastes. The service in the restaurant during breakfast is also frequently commended for its friendliness. However, some guests expressed minor disappointments regarding the coffee quality, suggesting it could be improved. A few found the breakfast spread somewhat limited for vegetarians or noted specific items like scrambled eggs could be oily, or boiled eggs overdone. There was also a specific negative comment about a light lunch served at the hotel, citing slow service and poor food quality for toasted sandwiches and fries.

Location & Accessibility
The hotel boasts an excellent central location, highly praised by guests for its convenience and accessibility. It is ideally situated within a short walk of Sunset Beach and a vibrant pedestrian street lined with numerous restaurants, shops, and a supermarket, making it perfect for leisurely strolls and dining out. While not directly in the Old Town, the hotel offers easy and frequent access via a nearby bus stop, with a short and affordable bus ride taking approximately 10-15 minutes. This allows guests to enjoy the tranquility away from the crowded city center while still having major attractions within reach. The hotel also provides spacious parking options, including secure spots for motorcycles, which is a significant advantage for those traveling with vehicles. Some guests noted ongoing construction across the street, which occasionally caused noise and dust on the front patio.

Staff & Service
The staff at the hotel generally receives overwhelmingly positive feedback, with many guests describing them as exceptionally friendly, helpful, and caring. Numerous reviews highlight their attentiveness, willingness to go above and beyond, and their ability to create a welcoming, almost family-like atmosphere. Guests appreciate the efficient check-in process, with some even noting that rooms were prepared earlier than the standard time upon request. Specific examples of excellent service include staff arranging takeaway breakfast for early departures and assisting with booking taxis with car seats for families. However, a few isolated but strong negative experiences were reported concerning a particular male receptionist, who was described as unhelpful, rude, and argumentative, even hanging up the phone on a guest. Despite these rare instances, the overall sentiment towards the staff is highly positive.

Additional Information
Guests should be aware that the hotel is planning or undergoing renovations, particularly in November, which is expected to address some of the dated aspects of the rooms and facilities. This ongoing improvement effort suggests a commitment to enhancing the guest experience. Additionally, travelers visiting during the off-season should note that certain amenities, such as the hotel bar, may not be operational, and the swimming pool might be drained for maintenance during these periods. While regular American coffee is typically available at breakfast, there may be an additional charge for espresso drinks. The hotel is also noted as being a perfect place for small families or individuals traveling with older children, offering a comfortable and accommodating environment for these groups.