Hotel Arafa Inn

This hotel is highly regarded for its prime central location, offering unparalleled access to major transport hubs like the Majestic bus stand, metro, and railway station, making it a signature feature. Guests frequently commend the hotel's cleanliness, the helpfulness of its staff, and the quality of its breakfast offerings. It is an ideal choice for families seeking a safe and convenient base for exploring the city, as well as for sightseers and business travelers who value easy access to attractions and transport links. Budget travelers also find it to be a good value. To ensure a smooth stay, guests should be aware of potential inconsistencies with hot water availability and manage expectations regarding Wi-Fi reliability. It is also crucial to note the hotel's policy regarding local identification, which has caused issues for some residents.

Facilities & Amenities
Most guests find the hotel's facilities adequate for a comfortable stay, though some aspects receive mixed feedback. While Wi-Fi is available, many guests report it can be unreliable or patchy, with frequent disconnections, making it challenging for consistent use. The television service also receives criticism, with numerous reports of limited channels or channels not working at all. Some rooms are equipped with an electric kettle, along with tea and coffee supplies, which is appreciated. The hotel offers underground parking, though some guests note it can be congested. Basic amenities like soaps, dental kits, and shampoo are generally provided, but some guests mention the absence of an iron or ironing board in rooms.

Cleanliness & Room Comfort
Guests frequently praise the hotel for its spotless and neat rooms, highlighting a high standard of cleanliness that contributes to a pleasant stay. The beds are consistently described as comfortable, ensuring a restful night's sleep for most visitors. However, feedback on room size is mixed; while some find the rooms spacious, many others describe them as small or cramped, particularly the bathrooms, which are often noted as being exceptionally tiny. A recurring issue is the hot water supply, which guests report as inconsistent, sometimes unadjustable (being too hot), or completely unavailable. Some reviews also mention issues with bathroom cleanliness, including dirty shower curtains and toilets, and occasional unpleasant odors.

Dining & Food Quality
The complimentary breakfast is a significant highlight for many guests, frequently described as awesome, excellent, and tasty. It typically features a buffet style with a variety of Indian dishes, and while some guests appreciate the options, others desire more variety, noting the menu can be the same for multiple days. Feedback on specific items like filter coffee and chutneys is mixed, with some expressing disappointment. A common point of feedback is the hotel's limited dining services; there are generally no facilities for lunch or dinner available on-site, which means guests need to venture out for these meals.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage, placing guests in the heart of the city. Its proximity to the Majestic bus stand, metro station, and railway station makes it exceptionally convenient for travelers relying on public transport. Guests appreciate being within easy walking distance of numerous shopping hubs, markets, and a wide array of restaurants. While the area offers excellent accessibility to key city points and attractions, some guests note that the immediate surroundings can be a bit congested for vehicle movement, and the reception area requires climbing steps for access.

Staff & Service
The staff at the hotel consistently receives high praise for being helpful, polite, gentle, and attentive. Many guests highlight their quick response to requests and their willingness to accommodate needs, such as early check-in when possible. The check-in process is generally described as smooth and efficient. While room service is available and often commended for its promptness, some guests report inconsistencies, including delays in service or rooms not being cleaned daily unless specifically requested. A few reviews mention instances of unhelpful or rude behavior from some receptionists, but overall, the staff's dedication to providing good service is a recurring positive theme.

Additional Information
A significant and recurring issue mentioned by guests is the hotel's policy regarding local identification, with several reviews indicating that residents from Bangalore are not permitted to stay, leading to cancelled bookings and inconvenience. This policy is not always clearly communicated during the booking process. On a more positive note, the hotel generally offers luggage storage facilities, which guests find very convenient for storing belongings before check-in or after check-out. While water bottles are provided, some guests report being charged extra for them, and the hotel does not offer RO water or a water purifier.