Hotel Art Santander

This hotel is highly regarded for its exceptional staff and the unique convenience of its free, secure parking, which includes an innovative car elevator. Guests consistently highlight the hotel's cleanliness, comfortable accommodations, and its central yet elevated location, offering impressive views of the bay from many rooms. It is an ideal choice for sightseers and couples seeking a romantic getaway, as well as travelers with vehicles due to the invaluable parking. Ferry travelers also find it particularly convenient given its proximity to the port. To make the most of your stay, consider requesting a room on a higher floor for better views, and be sure to book your parking spot in advance, especially during peak seasons.

Facilities & Amenities
A standout feature is the hotel's free parking, which is highly valued by guests, particularly the unique car elevator system for underground access, though some note it can be a tight squeeze for larger vehicles. Guests are advised to reserve parking in advance due to its popularity. While the hotel does not feature a dedicated restaurant for evening meals or a swimming pool, it does provide free Wi-Fi, though some guests reported it could be slow at times. Many rooms are equipped with a coffee machine, which is a welcome amenity, although some guests expressed a preference for a kettle for tea. The hotel also offers convenient luggage storage options.

Cleanliness & Room Comfort
Guests frequently commend the hotel's spotless cleanliness throughout. Rooms are often described as spacious and comfortable, with many featuring large, comfortable beds and high-quality linens that ensure a restful sleep. Numerous reviews highlight the great views of the bay from rooms with balconies, enhancing the overall experience. The bathrooms are generally praised for being large and well-maintained, with good showers. However, some guests noted that certain rooms, particularly on lower floors or those without external views, could feel dark or have a noticeable damp smell. A few reviews also mentioned issues with air conditioning effectiveness and occasional noise from adjacent rooms or the street.

Dining & Food Quality
The breakfast at the hotel consistently receives positive feedback for its variety and quality. Guests describe it as excellent, generous, and offering a good selection of items, including fresh fruit, cereals, and hot options. Many consider it to be good value for money. The coffee is generally well-received, and the breakfast room itself is noted for its pleasant atmosphere. While the hotel provides a comprehensive breakfast, it does not offer a full-service restaurant for lunch or dinner, which guests should be aware of when planning their meals.

Location & Accessibility
The hotel boasts a central location, placing guests within easy walking distance of the city center, main shopping areas, and a wide array of bars and restaurants. Despite being situated on a hill, accessibility is greatly enhanced by nearby public escalators and a lift, making the ascent back to the hotel much easier. This elevated position also affords many rooms great views of the bay. Its proximity to the ferry port makes it a convenient choice for travelers arriving or departing by sea. While the immediate residential area around the hotel is described as quiet, some guests found its appearance to be somewhat worn, though generally safe.

Staff & Service
The staff at this hotel consistently receive overwhelming praise for their friendliness, helpfulness, and professionalism. Guests frequently describe them as amazing, exceptional, and attentive, going above and beyond to ensure a pleasant stay. The check-in process is noted as quick and welcoming. Staff are highly commended for providing excellent local recommendations, assisting with parking, arranging taxis, and accommodating various requests, including early check-ins and luggage storage. Their ability to communicate effectively in English is also a frequently highlighted positive aspect, contributing significantly to a positive guest experience.

Additional Information
The hotel's artistic and quirky decor is a distinctive feature, contributing to its unique and memorable ambiance throughout the common areas and rooms. Guests often appreciate the hotel's good value for money, finding it to be an excellent choice for its price point. A charming and unique aspect mentioned by some guests is the presence of a friendly hotel cat at reception, adding to the welcoming atmosphere. The hotel also offers practical services such as luggage storage and the possibility of early check-in, which are highly valued by travelers.