Hotel Au Soleil

The hotel is highly regarded for its exceptional staff hospitality and prime location, making it a memorable choice for visitors. Its signature feature is its direct proximity to the casino and town center, complemented by a dedicated team that consistently goes above and beyond for guests. This makes it an ideal destination for casino-goers, sightseers exploring the area, couples seeking a convenient and comfortable stay, and even families due to the availability of spacious rooms and residence options. To enhance your stay, consider inquiring about the complimentary parking options and requesting a room with a balcony for pleasant views.

Facilities & Amenities
The hotel offers notable spa facilities, including a sauna and hot tub, which are often available for exclusive use, providing a relaxing retreat after a day of activities. Many rooms feature balconies, allowing guests to enjoy pleasant views and outdoor seating. While Wi-Fi is generally available throughout the property, some guests experienced intermittent connectivity issues. The hotel also provides a pleasant garden area for relaxation. It is worth noting that the hotel is currently undergoing renovations, particularly on its exterior, which may involve scaffolding, but this generally does not detract from the overall positive guest experience.

Cleanliness & Room Comfort
Guests consistently praise the hotel's high standards of cleanliness, noting that rooms are well-maintained and spotless. The beds are frequently described as very comfortable, often featuring high mattresses and toppers that ensure a restful night's sleep. Many rooms are spacious and offer beautiful views of the town and surrounding mountains, with some including a balcony for added enjoyment. Soundproofing is highly effective, ensuring a quiet environment despite the hotel's central location. While some guests found the room decor to be a bit dated or mentioned minor issues with carpet, the overall comfort and warmth of the rooms are consistently highlighted. Some rooms are noted for being excessively warm, though this is often manageable.

Dining & Food Quality
The breakfast receives overwhelming praise for its quality, abundance, and variety. Guests particularly enjoy the fresh products, including local cheeses, jams, and honey. A standout feature is the selection of homemade cakes and pastries, often baked fresh daily, filling the air with pleasant aromas. The option to have omelets prepared on demand is also highly appreciated. The breakfast buffet is noted for its generous service hours, accommodating late risers. While the hotel primarily focuses on breakfast, some reviews mention an affiliated restaurant nearby, though feedback on its offerings is mixed.

Location & Accessibility
The hotel boasts an excellent location, being directly adjacent to the casino and just a few minutes' walk from the town center and its pedestrian area. This central position makes it highly convenient for exploring local attractions, including the thermal baths, which are also within easy walking distance. While on-site parking can be limited, the hotel offers complimentary access to a nearby covered parking garage, which is a significant advantage for guests traveling by car. The hotel's accessibility from the motorway is also noted as a positive, making it a convenient stopover point.

Staff & Service
The staff consistently receives exceptional praise, being described as incredibly kind, helpful, professional, and attentive. Guests frequently highlight the warm welcome and the family-like atmosphere created by the team. Their willingness to go above and beyond, such as preparing specific breakfast items daily, assisting with forgotten keys late at night, or accommodating dietary needs and pet-friendly service, leaves a lasting positive impression. The check-in process is noted as smooth and efficient, and the staff's readiness to provide local information and support contributes significantly to a pleasant stay.

Additional Information
The hotel maintains a pet-friendly policy, with some guests noting the thoughtful provision of bowls and mats in the rooms for their pets. Guests should be aware that the hotel is currently undergoing renovations, particularly on its exterior, which may involve scaffolding. While the main hotel rooms are generally well-received, there is also a residence option available, which some guests found to have inconsistent amenities or information compared to the main hotel. A minor point noted by some is the absence of telephones in the rooms.