august

The August Hotel is a signature feature of Antwerp, offering a tranquil escape within the city. Its design, a thoughtful transformation of a former monastery, is consistently praised for its aesthetics and serene atmosphere, making it an ideal choice for design enthusiasts and couples seeking a peaceful retreat. Guests frequently highlight the hotel's cleanliness, comfortable accommodations, and the generally friendly staff. To make the most of your stay, consider booking restaurant and spa services in advance, as availability can be limited, and be prepared to utilize public transport or the hotel's rental bikes for exploring the city center.

Facilities & Amenities
The hotel offers a notable wellness area that includes a spa and a swimming pond, which many guests find to be a highlight, providing a unique and relaxing experience. However, it's important to note that access to the sauna and steam room often incurs an additional charge and requires advance booking, which some guests found surprising. The hotel also features a stylish bar located in a former chapel, offering a pleasant ambiance for drinks and light meals. A well-stocked library provides a quiet space for relaxation or work. While there is no dedicated gym, guests can rent bicycles to explore the surrounding area. Most guests appreciate the availability of Wi-Fi throughout the property.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and well-maintained, with many appreciating the stylish and minimalist design. The beds are frequently described as comfortable, ensuring a restful night's sleep, and the bathrooms are often highlighted for their quality, featuring luxurious Le Labo products. However, some guests experienced issues with air conditioning being noisy or ineffective, leading to uncomfortable temperatures. Noise from corridors and adjacent rooms was also mentioned by a few, impacting tranquility. Isolated reports of mold in showers, worn towels, and even flies in rooms suggest occasional inconsistencies in upkeep. Some smaller rooms were noted as being cramped.

Dining & Food Quality
The breakfast consistently receives high praise for its quality, variety, and presentation, with many guests considering it a highlight of their stay, often featuring healthy options and made-to-order eggs. The hotel's restaurant is frequently commended for its delicious food and creative dishes, with culinary packages being a popular choice for a special dining experience. However, some guests reported issues with slow service and disorganization in the restaurant, particularly during busy periods, and noted that the restaurant can be fully booked, making advance reservations essential. The bar also offers good quality food and excellent cocktails, providing a more casual dining option.

Location & Accessibility
The hotel is situated in a quiet and beautiful neighborhood of Antwerp, within the grounds of a former monastery and military hospital, offering a serene and unique setting. While not in the immediate city center, it is considered a good base for exploring, with public transport options like the tram providing relatively quick access to central attractions. Many guests enjoy the peaceful atmosphere and the presence of local cafes and restaurants nearby. Parking is available on-site, though it comes with an additional fee, and some guests reported issues with availability or unclear signage for the underground facility.

Staff & Service
The staff generally receives positive feedback for being friendly, helpful, and attentive, contributing to a warm welcome and pleasant stay. Guests appreciate the quick check-in process and the staff's willingness to assist with requests. However, there are recurring comments about inconsistencies in service quality, with some guests experiencing inattentive or unprofessional staff, particularly in the restaurant and at the reception desk. Communication issues, such as not being informed about restaurant closures or spa costs, were also noted. Some guests felt a lack of warmth or a sense of being rushed, especially during dining.

Additional Information
Guests should be aware that the hotel's spa facilities, including the sauna and swimming pond, are often subject to an additional hourly fee and require advance booking, which can be a surprise for some. The hotel offers bicycle rentals for exploring the local area. While the overall design is highly praised, some guests noted minor design quirks in rooms, such as inconveniently placed beams or a lack of suitcase shelves. The hotel maintains a distinctive and pleasant scent throughout its public areas, contributing to its unique ambiance. Some guests also mentioned that the hotel has a minimum two-night stay policy for certain bookings.