Auramar Beach Resort

This hotel is highly regarded for its stunning clifftop location offering breathtaking sea views and direct beach access, making it an ideal choice for those seeking a coastal getaway. The resort is particularly well-suited for families due to its engaging entertainment team and various pool options, while couples can enjoy the picturesque scenery. Guests consistently highlight the exceptional friendliness and helpfulness of the staff, as well as the overall cleanliness of the premises. Although some facilities and rooms are noted as being dated, the hotel generally provides good value, especially for its all-inclusive offerings. To enhance your stay, consider requesting a room on a higher floor for superior views, and be prepared for numerous steps throughout the property, which might be challenging for guests with mobility concerns.

Facilities & Amenities
The hotel features a variety of amenities, including two outdoor swimming pools that are spacious and well-maintained, offering ample sunbeds for relaxation, though they are unheated and can be quite cold outside of peak summer. There is also a small indoor pool, which some guests find useful, but it is often described as dated and in need of renovation, with occasional leaks and high usage by children. While a fitness center is available, it is noted for having basic, older equipment. Wi-Fi connectivity can be inconsistent, particularly in guest rooms. The property includes a snack bar by the pool, providing convenient food and drink options, and a shop for essentials. Guests can also enjoy recreational activities such as minigolf. However, the lifts are few, small, and do not provide direct access to all areas, requiring guests to navigate many stairs.

Cleanliness & Room Comfort
Guest rooms are consistently praised for their cleanliness, with housekeeping maintaining a spotless environment and providing fresh towels daily. However, a recurring theme in reviews is that the rooms are dated and in need of renovation, featuring older furniture and decor. While some rooms are described as spacious and offer sea views from their balconies, the beds receive mixed feedback, with some finding them comfortable and others describing them as hard or uncomfortable. Noise levels can be an issue, with reports of sounds from neighboring rooms, corridors, and even early morning deliveries. Bathrooms are frequently mentioned as being old and sometimes experiencing issues like mold, sewerage smells, or leaks, with some guests noting brown water from the shower. Basic amenities like a kettle or hairdryer are not standard and must be requested from reception.

Dining & Food Quality
The hotel's dining experience, particularly the all-inclusive option, receives varied feedback. Many guests commend the food quality and variety, describing meals as excellent, tasty, and offering a wide selection of dishes, including fresh fish and meats. However, a significant number of reviews mention that the food, especially at the buffet, is often served warm rather than hot. Breakfast is generally consistent, offering standard options, but some guests find the coffee unappealing. A notable point of contention is the limited selection for vegetarians and vegans, with many guests expressing dissatisfaction with the lack of dedicated options beyond basic salads and rice. All-inclusive drinks are limited, typically featuring only a "cocktail of the day" and local brands, with other options requiring an additional charge. The main restaurant can be noisy and feel like a canteen, though it often provides pleasant sea views.

Location & Accessibility
The hotel boasts an excellent location perched on a headland, offering direct access to the beach via a series of steps or a steep path, which is highly appreciated by guests. It is conveniently situated within walking distance to both the New Town (approximately 10-15 minutes) and the Old Town (around 20-30 minutes along the beach). For added convenience, a free shuttle bus service operates multiple times a day to the Old Town. Parking is readily available on-site and is free for guests. However, the hotel's layout, characterized by numerous steps and long corridors, presents significant accessibility challenges for individuals with mobility issues, pushchairs, or wheelchairs, as the main lifts do not reach all areas directly.

Staff & Service
The staff at the hotel consistently receive high praise, with many guests highlighting their friendliness, helpfulness, and professionalism as a standout aspect of their stay. The restaurant staff are particularly commended for their attentiveness and efficiency, always working with a smile. The animation team is frequently lauded for being energetic, fun, and highly engaging with both children and adults, contributing significantly to a positive holiday atmosphere. While most interactions are positive, some guests have reported mixed experiences with reception staff, describing them as occasionally busy or less welcoming, and some bar staff have been perceived as blunt or unaccommodating regarding drink orders. Despite these minor points, the overall consensus is that the staff's dedication greatly enhances the guest experience.

Additional Information
Guests opting for the all-inclusive package should be aware of certain limitations, such as a common policy restricting orders to two drinks per person at the bar and the fact that alcoholic beverages become chargeable after 11 PM. A refundable deposit is typically required for the room key, and sometimes for other items like a safe or hairdryer, which some guests have found inconvenient to retrieve upon checkout. The hotel's infrastructure is frequently noted as older and in need of significant refurbishment, with recurring issues like leaks in various areas during rainy weather. Despite these aspects, many guests consider the hotel to offer good value for money, especially given its prime location and the comprehensive all-inclusive offering. However, potential guests should be prepared for the possibility of loud noise from evening entertainment or large groups, particularly during weekend events.