Aurelius Imparatul Romanilor

The hotel's magnificent SPA facilities are a true highlight, offering a serene escape with both indoor and outdoor heated pools, making it a memorable destination for relaxation. Guests are consistently impressed by the exceptionally large and spacious rooms, often described as apartment-like, providing ample comfort and a sense of luxury. The hotel exudes an imperial and elegant atmosphere, reminiscent of a grand castle, contributing to a unique and grand experience. It is an ideal choice for families due to its extensive kids' club and family-friendly amenities, and equally suited for couples seeking a luxurious and tranquil retreat. Sightseers will also appreciate its prime location with stunning views. To enhance your stay, consider exploring the beautiful lake area adjacent to the hotel and take advantage of the convenient shuttle service to the ski slopes for easy access to winter activities.

Facilities & Amenities
The hotel boasts an excellent SPA area that is a major draw for guests, featuring multiple indoor and outdoor heated pools, including a popular outdoor pool with mountain views. Guests can also enjoy various saunas, a steam room, a Himalayan salt wall, and jacuzzis, providing ample opportunities for relaxation and rejuvenation. The kids' club is highly praised as a large, well-equipped, and engaging space, often with animators, making it a perfect spot for children to play. A fitness center is available for guests, though some note its operating hours could be more flexible. The hotel offers a large and secure parking area, often sheltered, which is a significant convenience for travelers. Overall, the facilities are designed to cater to both adults seeking tranquility and families looking for entertainment.

Cleanliness & Room Comfort
Guests frequently highlight the spaciousness of the rooms, often comparing them to apartments, providing a comfortable and expansive living area. While most guests find the rooms to be clean and well-maintained, some have noted occasional lapses in housekeeping or areas needing more thorough attention. The beds generally receive positive feedback for being comfortable, though a few guests found them to be noisy or less supportive. Many rooms feature a large balcony offering beautiful views, enhancing the overall experience. However, some aspects of the bathroom have drawn mixed reviews, with mentions of them being spacious but occasionally showing signs of age, such as cracked tiles, mold, or unpleasant smells from drains. Additionally, some furniture in the rooms is described as old, worn, or in need of refurbishment, and carpets can sometimes appear stained. Noise from hallways or ongoing renovations has also been a concern for some.

Dining & Food Quality
The breakfast at the hotel is widely praised for its variety, richness, and tasty options, offering an extensive buffet spread that caters to diverse preferences. Guests appreciate the quality of the food and the selection available, though some have occasionally found items to be cold or replenishment to be slow. The main restaurant, Miorița, serves a range of traditional Romanian dishes that many guests find delicious and generously portioned. However, feedback on the restaurant is mixed; while some commend the food and atmosphere, others consider it overpriced for the quality, with occasional complaints about limited menu choices or inconsistent food preparation. The bar area also provides a pleasant setting for drinks. Overall, dining experiences are generally positive, with breakfast being a consistent highlight, while the restaurant receives more varied opinions regarding value and consistency.

Location & Accessibility
The hotel boasts an excellent and central location, making it a prime choice for exploring the area. Guests appreciate its proximity to the lake, offering picturesque views and a serene environment. The hotel provides stunning mountain views from many of its rooms and common areas, enhancing the natural beauty of the surroundings. Its convenient position near the ski slopes and ski lifts is a significant advantage for winter sports enthusiasts, further complemented by a helpful shuttle service to the cables. The availability of a large and secure parking area is highly valued by guests, providing ease of access for those traveling by car. This strategic location ensures that guests have easy access to both natural attractions and recreational activities, contributing significantly to a positive stay.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and professionalism, with many guests highlighting their attentive and accommodating nature. The reception team is frequently commended for their efficiency, often facilitating quick check-ins and offering complimentary room upgrades, significantly enhancing guest satisfaction. Most guests report a positive experience with the overall service, noting the staff's dedication to ensuring a pleasant stay. However, there are some instances of mixed feedback, particularly concerning housekeeping, with a few guests mentioning delays in room cleaning or incomplete service. Additionally, a small number of reviews point to issues with reception staff regarding overbooking situations or perceived arrogance, and some restaurant experiences were marred by a "singing band" that guests felt were soliciting money. Despite these isolated concerns, the majority of guests find the service to be excellent.

Additional Information
Guests should be aware of certain operational aspects that have impacted some stays. A recurring concern is the hotel's practice of overbooking, which has led to confirmed reservations being cancelled upon arrival, causing significant inconvenience for affected guests. Furthermore, some visitors have reported ongoing renovations or maintenance work occurring during their stay, resulting in disruptive noise from drilling and hammering, particularly during daytime hours. This has been a point of frustration for those seeking a peaceful retreat. Another frequently mentioned detail, especially during warmer months, is the absence of air conditioning in the rooms, which can make comfort challenging when temperatures rise. These points, while not affecting all guests, are important considerations for potential visitors.