Hotel Aviation

The hotel's primary appeal lies in its proximity to the train station, making it a convenient choice for budget travelers and those seeking a quick overnight stop before onward journeys. While some guests appreciate this accessibility, the overall experience is significantly marred by widespread concerns regarding cleanliness and the general condition of the rooms. Many visitors report a generally unpleasant stay, with noise levels being a consistent issue. Guests should manage their expectations, as the hotel's actual state often differs considerably from online photographs, and awareness of the surrounding area is advised.

Facilities & Amenities
Guests frequently note the presence of an elevator, which is a basic convenience. However, the Wi-Fi connectivity is often reported as unreliable or entirely non-functional, causing frustration for those needing to stay connected. Many rooms are described as lacking essential amenities such as a kettle, cups, mini-bar, or refrigerator. The television in rooms is frequently found to be non-functional, and some guests mention the absence of a hairdryer. The overall impression is that the available facilities are very basic and often in disrepair, with common complaints about broken bedside lights or faulty TV remotes.

Cleanliness & Room Comfort
This aspect is a major and recurring concern for guests. Rooms are widely described as dirty, with pervasive issues like stained walls, floors, and sheets. A significant number of reviews report the presence of bed bugs, leading to uncomfortable bites and disrupted sleep. Bathrooms are consistently noted as old, mouldy, and unclean, featuring problems such as broken toilet seats, damaged wash basins, mildew in showers, and leaking showers that cause the floor to become soaked. Noise levels are exceptionally high due to thin walls, allowing sounds from neighboring rooms and corridors to be clearly heard, severely impacting rest. Additionally, curtains are often missing or inadequate, and some rooms lack proper air circulation.

Dining & Food Quality
Feedback regarding dining options is predominantly negative. The breakfast is frequently described as very poor, limited, and unappetizing, with many guests calling it "disgusting" or "to cry for." The selection is reported to be minimal, sometimes consisting only of unsweetened cornflakes or basic bread with cheese and tomato. The restaurant area, which is located in the lobby, is noted for unpleasant smells, such as "stinking fried egg," and is often perceived as unclean. Many guests feel that the breakfast is significantly overpriced given the low quality and limited selection offered.

Location & Accessibility
The hotel's central location is its most frequently cited positive aspect, particularly its proximity to the train station (Midi) and public transport options like the tram and metro. This makes it convenient for accessing the city center, Grand Palace, and other main attractions within walking distance. However, the surrounding neighborhood is consistently described as unsafe, sketchy, or a "ghetto," with numerous reports of homeless individuals and dubious people on the streets. Some guests experienced difficulty with taxis willing to drive near the hotel, necessitating walking through the area, especially at night.

Staff & Service
Guest experiences with staff are mixed. Some guests found the reception staff to be friendly, helpful, and accommodating, particularly in storing luggage or assisting with late check-ins. However, many others reported unfriendly, rude, or aggressive staff who were unhelpful with complaints, dismissive of serious issues like bed bugs, or entered rooms without knocking. There are recurring complaints about linens not being changed and rooms not being cleaned during multi-night stays. The check-in process was sometimes described as slow or problematic due to booking issues, leading to delays upon arrival.

Additional Information
Many guests highlight that the online photos are misleading and do not accurately represent the hotel's actual condition, leading to significant disappointment upon arrival. There are frequent mentions of a pervasive cigarette smoke smell throughout the hotel, even in non-smoking areas, despite "no smoking" signs. Guests also report that card keys frequently stop working, requiring multiple trips to the reception for resets. The hotel is noted by several reviewers for having been used to house asylum seekers or refugees, which some guests found concerning. The overall impression is one of a very old and poorly maintained property.