Axor Feria

This hotel is highly regarded for its exceptional convenience, primarily due to its direct proximity to the airport and the provision of a complimentary shuttle service, making it an ideal choice for transit travelers and business travelers seeking a seamless connection to flights. Guests consistently highlight the hotel's overall cleanliness, comfortable accommodations, and the generally attentive service provided by the staff. Its modern design and well-maintained facilities contribute to a pleasant stay. For families and couples, the hotel offers a relaxing environment before or after travel, with the added benefit of a large shopping center within walking distance for dining and entertainment. To enhance your stay, guests recommend taking advantage of the efficient airport shuttle and exploring the nearby mall for convenience.

Facilities & Amenities
The hotel offers a range of facilities designed for guest convenience, though some are located in the adjacent sister property. Guests appreciate the reliable airport shuttle service which runs frequently, ensuring easy transfers. While some guests found the Wi-Fi connection in their rooms to be unreliable, it was generally stable in common areas. The hotel features a fitness center for guests to maintain their routines. A spa area is available, offering amenities such as saunas and showers, though some guests noted that the jacuzzi was out of service or the water was too hot, and access often incurs an additional fee. Vending machines are available for snacks and drinks, and the presence of elevators ensures easy access to all floors. Parking is also available for those traveling by car.

Cleanliness & Room Comfort
Guests generally find the rooms to be very clean and well-maintained, often described as spacious, bright, and modern. The beds are consistently praised for their comfort, ensuring a restful night's sleep, though some guests noted that king-sized beds are often two singles pushed together. The bathrooms are typically large and clean, with good shower pressure, though some reviews mentioned issues with sink drains or a lack of certain amenities like serviettes or high-quality toilet paper. Recurring issues include hairdryers that overheat and stop working, and some rooms showing signs of wear or having malfunctioning air conditioning. A few guests also reported thin walls leading to some noise transfer, and occasional problems with room key cards de-magnetizing.

Dining & Food Quality
The hotel's breakfast buffet receives widespread praise for its quality, variety, and freshness, often featuring a wide selection of hot and cold items, fresh juice, and good coffee. Many guests consider it a highlight of their stay, though some who stayed for longer periods found the options to become a bit repetitive. The main restaurant and bar facilities are located in the adjacent sister hotel, which some guests found inconvenient, especially during bad weather or late hours. The restaurant typically opens for dinner later in the evening, which may not suit all travelers. While the food quality at the restaurant is generally good, some guests felt the options were limited or expensive.

Location & Accessibility
The hotel's primary advantage is its strategic location very close to the airport, making it exceptionally convenient for travelers with early flights or layovers. The complimentary airport shuttle service is a significant benefit, providing reliable and frequent transfers to all terminals. A major draw for many guests is the hotel's proximity to a large shopping center, which is typically within a 5 to 10-minute walk, offering numerous dining options, shops, and entertainment. However, the hotel is situated in an industrial zone and is quite far from the city center, requiring a taxi or a combination of bus and metro to reach central attractions, which some guests found time-consuming or costly. Parking is available on-site, though its cost is occasionally mentioned.

Staff & Service
The staff at this hotel generally receives positive feedback for their friendliness, helpfulness, and efficiency. Many guests highlight the quick check-in process and the accommodating nature of the reception team, who are often praised for assisting with shuttle bookings and local directions. The shuttle drivers are consistently described as polite and professional. However, there is mixed feedback regarding the reception staff, with some guests reporting instances of unfriendliness, rudeness, or a lack of English communication skills, particularly during busy periods or late at night. Despite these isolated incidents, the overall impression of service, including the restaurant staff, is largely positive, with many guests appreciating the attentive and professional approach.

Additional Information
The hotel is notably pet-friendly, accommodating guests traveling with their animals, though finding suitable outdoor areas nearby for pets can be a challenge. Guests appreciate thoughtful touches such as the provision of umbrellas in rooms and the availability of items like voltage adapters and sewing kits upon request at the lobby. Some guests noted the absence of a mini-fridge in their rooms or that the in-room mini-bar only contained water. While the hotel generally provides a comfortable stay, some guests experienced issues with luggage carts not being readily available. Additionally, some guests mentioned a lack of international news channels on the in-room televisions.