Azul Turquesa

This hotel offers a unique and eclectic ambiance, distinguished by its spacious rooms and a welcoming pet-friendly policy, making it an appealing choice for travelers seeking a distinctive stay. Guests frequently highlight the hotel's cleanliness and the overall comfort of the accommodations. While many appreciate the included breakfast, some note the late start time. The hotel is particularly well-suited for couples and families looking for ample space and a relaxed atmosphere, as well as pet owners who value inclusive lodging. To ensure a comfortable experience, it is advisable to inquire about room locations away from the main avenue to mitigate potential street noise, and to confirm breakfast timings if early departures are planned.

Facilities & Amenities
The hotel features an indoor pool, which, while appreciated for its accessibility, is often described as small and sometimes cold, with a few guests noting a need for better maintenance regarding cleanliness and mosquito control. The jacuzzi, however, receives consistent praise for being warm and relaxing, though its operation may require staff assistance. A small gym with basic equipment is available for guests. Connectivity can be a challenge, as the Wi-Fi is frequently reported as unreliable and having poor signal strength in rooms. Some guests also experienced issues with in-room amenities such as non-functional hairdryers or problems with the bathtub fixtures.

Cleanliness & Room Comfort
Guests generally commend the hotel for its spotless cleanliness throughout the property and within the rooms. The accommodations are consistently described as spacious, offering ample room for relaxation. While many find the beds comfortable, some reviews mention issues with noisy bed frames or mattresses that are too firm or old. In-room amenities like coffee makers and complimentary water bottles are appreciated. However, a significant recurring concern is noise levels, particularly from the busy avenue outside, which can be disruptive, even with the use of fans or air conditioning. Some rooms also lack natural light or proper ventilation, contributing to a feeling of being enclosed.

Dining & Food Quality
The hotel provides a complimentary breakfast that is generally well-received for its quality and taste, often including options like eggs cooked to order, chilaquiles, and fresh fruit. Many guests appreciate the convenience of having breakfast delivered directly to their room. However, a common point of contention is the late breakfast start time of 10 AM, which can be inconvenient for guests needing an earlier meal. The on-site restaurant is praised for its delicious food, particularly seafood, and offers a varied menu at accessible prices, providing a convenient dining option for guests during their stay.

Location & Accessibility
The hotel boasts a central location that offers good accessibility to the highway and various local attractions, making it convenient for exploring the area. However, its position directly on a busy avenue is a significant source of street noise, which many guests find disruptive, especially in rooms facing the road. While parking is available, it is often described as limited in space and can be shared, though it is generally considered secure. Guests appreciate being within walking distance of other restaurants and essential services, enhancing the overall convenience of the location despite the noise.

Staff & Service
Feedback on the staff and service is mixed but generally leans positive, with many guests highlighting the attentive and friendly staff who are eager to assist. The check-in process is often described as easy and efficient, and staff are noted for being accommodating with requests, such as early check-ins. However, some guests reported less positive interactions with certain receptionists, describing them as unhelpful or having a poor attitude, particularly regarding booking clarifications or specific requests. Despite these isolated instances, the overall impression is that the staff strives to provide good service.

Additional Information
The hotel's distinctive and eclectic decor is a notable feature, though some guests find it peculiar or reminiscent of a former motel. It maintains a strong pet-friendly policy, which is highly valued by guests traveling with animals, although finding suitable outdoor areas for pets nearby can be a challenge. Guests should be aware that extending their check-out time typically incurs an additional fee. Some rooms are noted for their lack of natural light or windows, which can make them feel enclosed. Additionally, there have been mentions of mosquitoes in the pool area, suggesting a need for improved pest control.