Baltimore Marriott Waterfront

The hotel is celebrated for its breathtaking harbor views and prime waterfront location, making it a memorable destination for various travelers. Its spacious rooms and convenient setting are ideal for sightseers and couples seeking a scenic getaway, while families appreciate the easy access to city attractions. Business travelers also find it well-suited for conferences, given its extensive meeting facilities. Guests consistently highlight the hotel's cleanliness, the overall comfort of the accommodations, and the attentive service provided by most staff. To enhance your stay, consider requesting a room on a higher floor for unparalleled vistas. Be aware that parking can be costly and occasionally experience delays, especially during peak hours, and it's advisable to confirm the current status of amenities like the fitness center, as renovations may impact availability.

Facilities & Amenities
The hotel offers a range of amenities, though some are subject to change or renovation. Guests appreciate access to a fitness center, with some noting temporary off-site access to a full-service gym with a sauna during renovations. While there is no longer a swimming pool, the hotel provides other conveniences like ice machines and vending machines. Most guests find the Wi-Fi reliable, though some express frustration over charges for non-loyalty members or those booking through third parties, advising to clarify this upon check-in. A concierge lounge is available, offering snacks and beverages, and is particularly praised for its views and attentive staff, providing a comfortable space for relaxation or work. The presence of mini-fridges in rooms is also a welcome feature for many.

Cleanliness & Room Comfort
Rooms are consistently described as spacious, clean, and comfortable, with many offering stunning harbor views. Guests frequently praise the comfortable beds and high-quality linens that contribute to a restful sleep, often noting the fresh scent of the bedding. While most rooms are quiet, some guests on higher floors or near elevators have reported noise from machinery or adjacent rooms due to thin walls, which can occasionally disrupt sleep. Bathrooms are generally well-maintained, though some mention issues with sliding doors affecting privacy or water temperature control in sinks. In-room amenities like coffee makers and mini-fridges are appreciated, though some note the absence of microwaves or complimentary bottled water.

Dining & Food Quality
The hotel offers various dining options, with the breakfast buffet receiving high praise for its variety, including an omelette station, a made-to-order juice station, and healthy choices. The restaurant and bar areas are noted for their pleasant atmosphere and generally good food quality, particularly for conference catering. However, many guests express disappointment regarding the complete lack of room service, requiring them to go downstairs for food and beverages. Some find the food and drink options to be overpriced, and the coffee at the lobby bar has received mixed reviews. The concierge lounge also provides a good selection of breakfast items and evening snacks, which are well-received by guests with access.

Location & Accessibility
The hotel boasts an incredible location directly on the waterfront, offering easy walking access to numerous attractions such as the Inner Harbor, Fells Point, Little Italy, and various restaurants and shopping areas. Its proximity to public transportation, including the light rail, is also a significant advantage for exploring the city. Parking is available both through valet service and a nearby self-park garage, though guests frequently mention high costs and occasional delays or congestion, particularly with valet during peak hours. Some reviews highlight challenges for wheelchair users regarding room accessibility, such as non-roll-in showers and heavy room doors, suggesting it may not be fully accessible for solo disabled travelers.

Staff & Service
The staff generally receives high praise for their friendliness, helpfulness, and professionalism. Many guests highlight smooth check-in processes, even during late hours or busy periods, and appreciate the staff's willingness to accommodate requests. Housekeeping is consistently commended for maintaining clean rooms and providing attentive service, ensuring a comfortable stay. While most interactions are positive, some guests have reported isolated instances of unhelpful or rude front desk staff, particularly concerning issues like billing discrepancies or early check-in requests. The concierge lounge staff are frequently singled out for their exceptional warmth and personalized attention, often going above and beyond to make guests feel valued.

Additional Information
Guests should be aware of ongoing construction or renovations, which are generally managed well but can occasionally cause minor inconveniences or noise. The hotel has a pet-friendly policy, though finding suitable outdoor areas might be a challenge. Loyalty program members often appreciate upgrades and rewards program benefits, including access to the concierge lounge, which enhances their stay. Some guests have noted issues with Wi-Fi charges not being clearly communicated or automatically applied, requiring follow-up to remove them from the bill. There are also mentions of a destination fee and the hotel providing umbrellas in rooms, a thoughtful touch given local weather.