Hotel Bambito By Faranda Boutique, a member of Radisson Individuals

The hotel's majestic property and beautiful gardens are a signature feature, offering a tranquil escape amidst nature with stunning views of the lake and rocky mountainside. Guests consistently highlight the serene and picturesque environment, making it an ideal destination for couples seeking a peaceful and romantic getaway, and families looking for a relaxing retreat surrounded by natural beauty. The hotel is frequently praised for its attentive and friendly staff, ensuring a welcoming atmosphere for all visitors. While the rooms are generally comfortable and clean, some guests note the need for updates in certain areas. The dining experience, particularly breakfast, receives positive feedback for its quality. To enhance your stay, consider requesting a room located away from the main road to minimize potential noise disturbances, and be mindful that some of the wellness facilities may require additional maintenance.

Facilities & Amenities
The hotel offers a range of facilities designed for relaxation and recreation, with its spectacular gardens being a consistent highlight for guests. These well-maintained green spaces provide a serene backdrop for leisurely strolls and enjoying the natural surroundings. The property features a swimming pool, a jacuzzi, and a sauna, which are often described as relaxing. However, feedback on these water facilities is mixed; while some guests enjoyed them, many noted issues with cleanliness and maintenance, including lukewarm water, visible fungi, and missing tiles in the jacuzzi, suggesting a need for refurbishment. The hotel also provides a tennis court for active guests. While there is Wi-Fi available, some guests experienced inconsistent connections in their rooms. The overall impression is that while the natural amenities are excellent, the indoor wellness facilities could benefit from more consistent upkeep.

Cleanliness & Room Comfort
Guests generally find the rooms to be spacious, comfortable, and clean, with many appreciating the comfortable beds that ensure a restful night's sleep. The daily cleaning service is frequently commended for maintaining high standards. However, a recurring theme is the dated nature of some rooms and bathrooms, with guests noting the need for renovation in areas like the shower, where leaks were reported. Some rooms also had an unpleasant odor upon arrival. A significant point of contention is the lack of air conditioning or fans in the rooms, which, combined with a climate that is not always cool, led to discomfort and heat for many guests. Furthermore, noise from the main road and a constantly running generator outside the hotel was a common complaint, impacting the tranquility of the stay for some.

Dining & Food Quality
The hotel's dining experience is largely well-received, with the breakfast being a particular highlight for many guests. It is frequently praised as delicious, excellent, and offering good quality food, including traditional Panamanian cuisine. While the breakfast variety is generally appreciated, some guests found it to be somewhat limited or repetitive over longer stays. The overall food quality in the restaurant is consistently described as very good, with guests enjoying the meals provided. However, feedback on restaurant service is mixed; while some found it attentive, others noted that it could be slow, requiring guests to actively seek out staff for assistance or to place orders. Despite these minor service issues, the positive comments on the taste and quality of the food prevail.

Location & Accessibility
The hotel's location is a significant draw, celebrated for its natural beauty, tranquil environment, and pleasant climate, making it an ideal spot for relaxation and enjoying the outdoors. Guests appreciate being surrounded by nature, with picturesque views and easy access to walking trails. However, a notable drawback is the hotel's proximity to a busy main road. This results in considerable noise from passing trucks, particularly in the early morning hours, which can disturb sleep. Some guests also reported diesel fumes entering their rooms if windows were left open. While the location is praised for its scenic qualities, its slightly "out of the way" nature means that having a car is highly recommended for guests wishing to explore the surrounding area and attractions conveniently.

Staff & Service
The staff at the hotel consistently receives overwhelmingly positive feedback, with guests frequently highlighting their friendliness, attentiveness, and helpfulness. Many reviews commend the excellent service provided by individuals across various departments, including reception and the restaurant, noting their willingness to assist with requests and make guests feel welcome. The check-in process is generally described as smooth and efficient. Guests also appreciate the diligence of the cleaning staff, who ensure rooms are well-maintained and tidy throughout the stay. The collective effort of the hotel team contributes significantly to a positive and memorable guest experience, with many feeling a genuine sense of hospitality and care during their visit.

Additional Information
Guests should be aware of a few miscellaneous details that may impact their stay. One guest reported an incorrect charge on their bill that remained unresolved for an extended period. The hotel operates a large generator that runs continuously, contributing to ambient noise, particularly for rooms located nearby. For those seeking outdoor activities, the property features a dedicated 45-minute walking trail and a farm that proved popular with children. However, some guests noted the presence of mosquitoes in social areas, suggesting a need for more frequent fumigation. Additionally, one review mentioned an issue with a connecting room, indicating potential privacy concerns for some. On occasion, the pool and jacuzzi area may be restricted for private events, which can disappoint guests planning to use these facilities.