Banana Bay Key West

The Banana Bay Resort in Key West is frequently praised for its convenient location and comfortable rooms, offering guests easy access to nearby attractions and a relaxing stay. Many reviewers appreciate the resort's unique adult-only atmosphere, which contributes to a tranquil and enjoyable experience. However, some guests have noted that the property is showing its age and could benefit from updates and renovations. While the resort offers a range of amenities, including a pool and waterfront area, the overall guest experience is a mix of positive aspects, such as friendly service, and areas needing improvement, such as maintenance and cleanliness. The hotel's condition requires upgrades to meet modern standards.

Guests have mentioned several amenities and facilities, both positively and negatively. The pool area is a recurring focal point, with some guests finding it refreshing and enjoyable. However, multiple reviews mention that the pool was not always clean, and the pool lights were often not turned on in the evening. The hot tub was also mentioned, with some guests reporting that it was not working or was not heated properly. Wi-Fi availability is a common concern, as several guests noted that there was no in-room Wi-Fi, and it was only accessible in the lobby or breakfast area. The lack of Wi-Fi in the rooms was a significant disappointment for many visitors.

Cleanliness and room comfort are areas of concern for several guests. While some reviewers found their rooms to be clean upon arrival, others reported issues such as dusty headboards, peeling wallpaper, and bathrooms in need of deep cleaning. Several guests mentioned seeing roaches in their rooms, which was a major concern. The beds were also a point of contention, with some guests finding them comfortable, while others described them as old, squeaky, and uncomfortable. Some rooms were described as outdated and in need of renovation, with issues such as broken furniture and malfunctioning appliances.

Recurring comments regarding dining and food quality primarily focus on the breakfast provided. While some guests appreciated the complimentary continental breakfast, others found it to be limited and of poor quality. The breakfast options were described as basic, with limited variety. Some guests mentioned that the breakfast hours were inconvenient, ending too early in the morning. Several reviewers noted that there was no restaurant or bar on-site, which was disappointing, especially since the Tiki bar was often closed. The lack of dining options nearby meant that guests had to drive or take a taxi to find restaurants.

The hotel's location is frequently mentioned, with many guests appreciating its proximity to Key West attractions. The convenient location allows easy access to both Old Town and New Town, making it a good base for exploring the island. Parking is another frequently discussed aspect, with guests generally finding it ample and convenient. However, some reviewers noted that the parking areas were not well-lit, which raised safety concerns. While the hotel is not directly on Duval Street, its location offers a quieter atmosphere while still being close enough to enjoy the main attractions.

Several reviewers mentioned the staff, often highlighting their friendliness and helpfulness. The friendly staff at the front desk were frequently praised for their accommodating service and willingness to assist with requests. However, some guests reported negative experiences with certain staff members, describing them as rude or unhelpful. These negative experiences were less common but still noteworthy. The inconsistency in staff performance seemed to impact the overall guest experience for some visitors.

Several guests mentioned that the property is pet-friendly, which was a positive aspect for those traveling with animals. The hotel's pet-friendly policy allowed guests to bring their dogs, which was a significant benefit for many. However, some reviewers noted that the property was not always well-maintained, with trash and debris in some areas. Despite these issues, the pet-friendly atmosphere was a major draw for many guests.

Overall, guest sentiment regarding value and satisfaction is mixed. While some guests felt that the Banana Bay Resort offered a decent value for the price, others believed that it was overpriced for the condition and amenities provided. The high price was a common complaint, especially considering the outdated rooms and lack of certain amenities. The resort seems best suited for budget-conscious travelers who prioritize location and a pet-friendly environment over modern amenities and luxurious accommodations.