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About Barceló Maya Colonial

Barceló Maya Colonial Puerto Aventuras is a stunning, all-inclusive 5-star resort located in Riviera Maya, complete with several restaurants, family entertainment and luxury accommodations. The hotel is part of the Barcelo group of resorts. Suites come with a number of features, including bathrobes and slippers, air conditioning, satellite television, minibar, patio or balcony, 24-hour room service, housekeeping, coffeemaker, free Wi-Fi and in-room child care for a fee. The Barceló Maya Colonial Puerto Aventuras features a spa, children’s club, multiple swimming pools, private beach, tennis court, concierge services and fitness center. There are numerous on-site restaurants and bars including Colonial Buffet, Kyoto and Marenostrum, Mariachi.  There are several bars on-site as well. The resort offers a wide range of on-site activities and excursions including parasailing, basketball, horseback riding, scuba diving, fishing, golfing, aerobics classes, volleyball and more. Playa del Carmen is a short driving distance away.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

Carretera Chetumal Puerto Juárez km 266,3, 77750, Puerto Aventuras, Mexico

Rating overview

8.4
trivago Rating Index based on 1789  reviews from:
  • Expedia(8.2/10),
  • Hotels.com(8.2/10)
  • Location
    Excellent  8.7 / 10
  • Rooms
    Very good  8.1 / 10
  • Service
    Very good  8.2 / 10

Positive Reviews

positive:

Incredible family resort

Guests bringing children note that the hotel offers plenty of activities and areas that are designed specifically for young people. A children's pool is on-site, as is a playground. Babysitting is available for a fee so that parents can enjoy alone time.

positive:

Strolls on the beach are a plus

Since the property sits right on the beach, guests say the resort is perfect for beach-lovers at heart. The beach is pretty and clean, and the convenience of a bar is a definite bonus.

positive:

Restaurant service is top notch

Numerous guests comment about the variety of selections at each of the resorts restaurants, as well as the personable and entertaining wait-staff.


Negative Reviews

negative:

Excursions and extras can be expensive

Several guests note that extra activities around the resort can be pricey and really add up. Others say that the food and beverages included in their stay, as well as the service they receive, make the prices worth it.

negative:

Some staff not very friendly with guests

A number of guests say that some staff members are not overly friendly, nor do they wish to interact with guests in passing. The front desk staff and manager are very receptive to guest concerns regarding staff members and work hard to make sure that everyone staying at the resort has a good experience.

negative:

Restaurants can be difficult to get service

Some of the al-a-carte restaurants can be very difficult to get into, especially during lunchtime and dinnertime. Guests note that making reservations at one of the restaurants is a better option than trying to wait for quick service.


All amenities

Wellness / Spa
  1. Beauty salon
  2. Steam room
  3. Massage
  4. Sauna
Hotel facilities
  1. Business centre
  2. Café
  3. Arcade/Video games
  4. Entrance Hall/lobby
For children
  1. Childcare
  2. Playground
  3. Kids' club
  4. Organised activities for kids
Accessibility
  1. Wheelchair accessible
  2. Accessible bathroom
Room facilities
  1. Balcony (upon inquiry)
  2. Shower
  3. Openable windows
  4. Television
Sports facilities
  1. Volleyball
  2. Billiards
  3. Golf course
  4. Surfing
Food and beverage
  1. All inclusive (upon inquiry)

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00

Contact

Carretera Chetumal Puerto Juárez km 266,3 , 77750 , Puerto Aventuras , Mexico
Telephone: (52554) 440-5154 | Fax: +52(984)8751501 | 

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Doctor on site

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