Barceló Santiago - Adults Only

This hotel is celebrated for its breathtaking views of the Los Gigantes cliffs and the vast ocean, offering a truly memorable backdrop for any stay. Its signature feature is undoubtedly its elevated position, providing stunning vistas that captivate guests from their rooms, pools, and dining areas. The hotel is an ideal fit for couples and adults seeking relaxation, as its tranquil, adults-only environment fosters a peaceful escape. Food enthusiasts will appreciate the diverse and high-quality dining options, while sightseers and nature lovers will find the location perfect for exploring the natural beauty of the area. To enhance your experience, consider booking a room with a direct sea view to fully immerse yourself in the scenery, and be aware that parking can be challenging, so plan accordingly if you arrive by car.

Facilities & Amenities
The hotel offers a range of well-maintained facilities designed for relaxation and enjoyment. Guests can choose from multiple pools, including some that are heated, providing comfortable swimming options regardless of the weather. The pool area is spacious, with ample sunbeds available, ensuring guests rarely struggle to find a spot to unwind. For those seeking extra luxury, Bali beds can be reserved, offering a premium lounging experience. A fitness center is on-site, though some guests note its opening hours could be earlier. The spa provides opportunities for hydro circuits and various treatments, though there is an additional fee for access. While Wi-Fi is generally available, some guests experienced minor inconsistencies. The hotel's design is often praised for its thoughtful layout, contributing to a pleasant overall atmosphere.

Cleanliness & Room Comfort
Guests consistently commend the cleanliness of the rooms and the hotel overall, describing them as spotless and well-maintained. The spacious rooms are designed for comfort, featuring comfortable beds and quality linens that contribute to a restful night's sleep. Many rooms boast a balcony, with some offering the added luxury of a jacuzzi on the balcony, providing private spaces to enjoy the sea views. While most rooms offer a quiet retreat due to good soundproofing, some guests in street-level rooms or those facing nearby entertainment venues noted occasional noise. Some reviews mentioned minor wear and tear in rooms, and a few found the bathroom layout to be less private due to open-plan designs. Additionally, some guests noted the absence of complimentary in-room water and facial tissues, which they considered basic amenities.

Dining & Food Quality
The hotel's dining experience receives widespread acclaim, particularly for its breakfast variety and themed dinners. The buffet offers an extensive selection of high-quality dishes, with options ranging from fresh grilled fish and meats to diverse salads and delectable desserts. Guests frequently highlight the fresh orange juice and omelette station at breakfast as standout features. Many opting for all-inclusive options were impressed by the quality of both the food and the branded cocktails and beverages. While the majority of feedback is overwhelmingly positive, some guests found the food could occasionally be repetitive or not consistently hot. The pool bar food is also frequently praised for its quality. Despite occasional queues at peak times, the dining staff are generally efficient in managing guest flow.

Location & Accessibility
The hotel's peaceful location is a significant draw, offering stunning views of the Los Gigantes cliffs and the island of La Gomera. It is situated in a quiet area, away from the more bustling party zones, making it ideal for a relaxing getaway. Guests appreciate its proximity to nearby shops and restaurants, many of which are within walking distance. The hotel is also conveniently located near natural pools and a promenade, perfect for leisurely strolls. A taxi rank is available directly outside the hotel, providing easy access to other parts of the island. However, parking is a notable challenge; street parking is scarce, and the hotel's private parking is limited and incurs a daily fee, often filling up quickly. Some guests with mobility aids noted internal steps could pose accessibility issues for certain areas like the lobby bar.

Staff & Service
The hotel's staff consistently receive high praise for their friendly, attentive service and professional demeanor. Guests frequently highlight their helpfulness, kindness, and dedication to ensuring a pleasant stay. The check-in process is generally described as quick and welcoming, setting a positive tone upon arrival. Housekeeping is commended for maintaining spotless rooms daily. The entertainment team is particularly noted for their engaging, energetic, and fun activities, contributing significantly to guest enjoyment without being overly intrusive. Restaurant staff are also recognized for their hard work and efficiency in managing busy dining periods. While the vast majority of reviews are positive, a few isolated comments mentioned instances of staff appearing overworked or less approachable, but these were exceptions to the overwhelmingly positive feedback.

Additional Information
The hotel's adults-only policy is a key feature, contributing to its tranquil and serene atmosphere, highly valued by guests seeking a quiet escape. Guests should be aware of the pool towel policy, which typically allows one complimentary towel per guest with a charge for additional changes, promoting environmental sustainability. Access to the spa facilities, including the hydro circuit and sauna, usually incurs an spa access fee. A recurring point of feedback is the in-room water policy, where complimentary bottled water is generally not provided unless guests are on an all-inclusive plan, which some find inconvenient. For those concerned about privacy or specific vistas, it's worth noting that some room view considerations exist, with a few rooms having partially obstructed views or being at street level. For guests with mobility aids, specific mobility aid access points, such as internal steps to the lobby bar, may require using alternative routes.