Baymont by Wyndham Indianapolis

The hotel's indoor pool and hot tub are a significant draw, particularly noted for their adult-only hours from 10 PM to midnight, offering a relaxing escape for guests. Guests frequently highlight the hotel's overall cleanliness, comfortable beds, and the spacious rooms, which often include jacuzzi suites. The friendly staff and a hot breakfast are also consistently praised. The hotel is well-suited for couples seeking a quiet retreat with the adult pool hours and jacuzzi options, and for families who appreciate the pool facilities and complimentary breakfast. Business travelers also find it a solid and convenient option. To ensure a peaceful stay, guests sensitive to noise should consider requesting a room away from the pool area. Additionally, be aware that despite a non-smoking policy, some guests report strong odors in hallways.

Facilities & Amenities
The hotel features a popular indoor pool and hot tub, which are often cited as major attractions, especially the dedicated adult-only swimming hours. While many guests enjoy the warm pool and well-maintained hot tub, some have noted instances of the pool being cold, cloudy, or overcrowded, and the hot tub occasionally having cleanliness issues or being out of order. The property also offers laundry machines for guest convenience. Although free Wi-Fi is available, some guests experienced spotty connectivity. The elevator has been described as noisy and slow, with some reports of it smelling of marijuana. Issues with key cards not consistently working, particularly on exterior doors, have also been mentioned, raising concerns about ease of access and security. Some guests also noted that ice machines and vending machines were sometimes out of order.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is mixed but detailed. Many reviews commend the cleanliness of the rooms, highlighting comfortable beds and the provision of amenities like coffee makers, microwaves, and mini-fridges. However, a significant number of guests reported issues such as stained sheets, dirty carpets, peeling wallpaper, and cracked tiles, indicating areas needing renovation. Recurring complaints include strong, pervasive odors of marijuana and cigarette smoke in rooms and hallways, despite the hotel's non-smoking policy. Some guests also mentioned unpleasant smells akin to sewage or dog pee. Noise levels from hallways, adjacent rooms, and the pool area are frequently cited as disruptive, along with loud heating units impacting sleep quality.

Dining & Food Quality
The hotel's complimentary breakfast is a consistent highlight for many guests, often described as hot, fresh, and offering a good variety of options. Typical selections include eggs, sausage, biscuits and gravy, and waffles, along with continental items like cereals, yogurt, and pastries. Guests appreciate the attentive staff who ensure items are replenished. However, some reviews indicate that the breakfast can be basic or underwhelming, with occasional issues such as cold food or long lines for the waffle maker. The breakfast area itself is sometimes noted as being small and prone to overcrowding, particularly during peak times, which can detract from the dining experience for some.

Location & Accessibility
The hotel's location is generally described as convenient for travelers, offering easy access to the interstate and nearby amenities. Guests appreciate its proximity to various fast-food establishments, restaurants, and gas stations, with some noting a brewpub within walking distance. While not in a central downtown area, it provides a short drive to downtown Indianapolis and local venues. However, some guests found the immediate surroundings to be "odd" or "sketchy," situated on a dead-end road in an industrial complex. Parking is available and generally considered easy, though some mentioned a small lot or abandoned vehicles. Issues with key card access to exterior doors were also reported, affecting overall accessibility and convenience.

Staff & Service
The staff at the hotel generally receives high praise for their friendliness, helpfulness, and professionalism. Many guests commend the quick check-in process and the staff's willingness to accommodate requests, such as providing extra pillows or addressing noise complaints. Housekeeping is often noted for its efficiency and attentiveness. However, some reviews describe staff as occasionally rude, indifferent, or unavailable, particularly when guests sought assistance with issues like non-working key cards or maintenance problems. A recurring concern involves difficulties in obtaining refunds or resolving billing discrepancies, with some guests reporting a lack of follow-up from management regarding these issues.

Additional Information
The hotel maintains a pet-friendly policy, which is appreciated by guests traveling with animals, noting a reasonable fee and available grassy areas. Despite a strict non-smoking policy, a significant number of reviews highlight pervasive odors of marijuana and cigarette smoke throughout the property, including hallways and rooms, which detracts from the experience for many. Guests have also reported various maintenance issues, such as non-functioning air conditioning, noisy heaters, broken TVs, and clogged drains, which were sometimes slow to be addressed. Occasional power outages have been noted. Furthermore, some guests expressed concerns about security, citing unlocked side doors, issues with key card access, and general feelings of unease due to the surrounding environment or disturbances within the hotel.